Danish Customer Support Specialist — Relocate to Sofia

Recruitment By Ierotheos; Denmark; Presencial; DKK 183.000 - 267.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Free Relocation Concierge — a dedi

Monthly Performance Bonus

And Much More…

Descripción de la vacante

Mercier Consultancy Group is seeking a Danish Speaking Customer Support Specialist to join the client’s team in Sofia, Bulgaria. The role offers fully paid relocation, training, health insurance, and a monthly salary with performance bonuses.

You will provide omnichannel Danish-language support, document interactions in the CRM, and collaborate with international teams to meet SLAs while delivering exceptional service.

Formación

• Danish-speaking with native fluency in spoken and written Danish.
• Strong communication and customer‑centric mindset.
• Experience in Customer Support Services preferred.
• Proficient with computer systems and digital tools.
• Willingness to relocate to Bulgaria.

Responsabilidades

• Deliver exceptional omnichannel support to Danish-speaking clients.
• Resolve complex inquiries regarding products and services.
• Maintain high levels of customer satisfaction with accurate guidance.
• Document all interactions in the CRM system.
• Collaborate with international teams to optimize service delivery.
• Ensure SLAs are met consistently.

Conocimientos

Danish language

Communication skills

Tech proficiency

Herramientas

CRM software

Descripción del empleo

Mercier Consultancy Group is seeking a Danish Speaking Customer Support Specialist to join the client’s team in Sofia, Bulgaria. The role offers fully paid relocation, training, health insurance, and a monthly salary with performance bonuses.

You will provide omnichannel Danish-language support, document interactions in the CRM, and collaborate with international teams to meet SLAs while delivering exceptional service.