Danish-Speaking Solutions Consultant | Relocate to Bulgaria

Mercier Consultancy MD; København; On-site; DKK 167,000 - 250,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Job summary

Mercier Consultancy Group is hiring a Danish-speaking Solutions Consultant to join our Customer Support Services team in Bulgaria. You will provide expert Danish-language assistance, manage inquiries across channels, and document interactions in the CRM to ensure a seamless client experience.

The role offers fully paid training, a relocation package, competitive salary, and potential bonuses, with opportunities for professional growth within our global network.

Qualifications

• Danish language fluency (spoken and written) is required.
• Experience in Customer Support Services or similar client-facing roles.
• Strong problem-solving and communication skills.
• Ability to thrive in a multicultural environment and take initiative.

Responsibilities

• Serve as the primary contact for Danish-speaking customers with high-level support.
• Resolve complex inquiries via multiple channels while maintaining service standards.
• Document interactions accurately in the CRM for a smooth client experience.
• Identify recurring issues and collaborate to implement long-term improvements.
• Support team KPIs by maintaining high service quality and satisfaction.

Skills

Danish language

Customer service

Multicultural communication

Problem solving

Proactive attitude

Job description

Mercier Consultancy Group is hiring a Danish-speaking Solutions Consultant to join our Customer Support Services team in Bulgaria. You will provide expert Danish-language assistance, manage inquiries across channels, and document interactions in the CRM to ensure a seamless client experience.

The role offers fully paid training, a relocation package, competitive salary, and potential bonuses, with opportunities for professional growth within our global network.