Jobs in Hannover, United States
Customer Experts - German Speaking - Remote in Greece
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Das Kontaktwerk e.K.
Customer Experts - German Speaking - Remote in Greece
Job summary
A recruitment agency is seeking a Customer Support Specialist to provide remote assistance. The role requires fluency in German and English, alongside excellent communication and problem-solving skills. Responsibilities include customer interaction via various channels and ensuring satisfaction. This position offers competitive salary and relocation support to Greece alongside professional growth opportunities.
Benefits
Qualifications
- Fluency in German required to assist customers effectively.
- Strong communication skills in English for collaboration.
- Tech-savviness to navigate customer support tools.
Responsibilities
- Communicate with customers via phone, chat, and e-mail.
- Track and follow up on cases to ensure timely closure.
- Maintain high customer satisfaction while representing the brand.
Skills
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
- Communicate with customers via phone, chat, and e-mail
- Track and follow up on cases to ensure they are closed efficiently and promptly
- Maintain high customer satisfaction while representing a major brand
- Build and maintain strong professional relationships with all partners and show empathy at all times
- Work towards achieving targets set by the client statement of work and internal goals
- Fluency in German
- Excellent communication skills in English
- Exceptional communication, soft skills, and problem-solving abilities
- Computer literacy / tech-savviness
- Resourcefulness and ability to multitask
- Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Comprehensive support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
- Competitive monthly salary plus 2 additional salaries per year
- Health care benefits and various discounts
- Full training provided by certified instructors
- Opportunities for professional growth and development
- Participation in special events, community, and social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises with a great working environment and relaxing break areas
Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming
Employment Type : Full Time
Experience : years
Vacancy : 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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