Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Köln; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist to provide remote assistance. The role requires fluency in German and English, alongside excellent communication and problem-solving skills. Responsibilities include customer interaction via various channels and ensuring satisfaction. This position offers competitive salary and relocation support to Greece alongside professional growth opportunities.

Leistungen

Comprehensive relocation support including flight tickets and accommodation

Competitive monthly salary plus two additional salaries

Health care benefits and various discounts

Full training provided

Opportunities for professional growth

Free online Greek language courses

State-of-the-art working premises

Qualifikationen

• Fluency in German required to assist customers effectively.
• Strong communication skills in English for collaboration.
• Tech-savviness to navigate customer support tools.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases to ensure timely closure.
• Maintain high customer satisfaction while representing the brand.

Kenntnisse

Fluency in German

Excellent communication skills in English

Exceptional communication, soft skills, and problem-solving abilities

Computer literacy / tech-savviness

Resourcefulness and ability to multitask

Ability to thrive as a team player in a fast-paced environment

Jobbeschreibung

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat, and e-mail
• Track and follow up on cases to ensure they are closed efficiently and promptly
• Maintain high customer satisfaction while representing a major brand
• Build and maintain strong professional relationships with all partners and show empathy at all times
• Work towards achieving targets set by the client statement of work and internal goals

What you will bring :

• Fluency in German
• Excellent communication skills in English
• Exceptional communication, soft skills, and problem-solving abilities
• Computer literacy / tech-savviness
• Resourcefulness and ability to multitask
• Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Comprehensive support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
• Competitive monthly salary plus 2 additional salaries per year
• Health care benefits and various discounts
• Full training provided by certified instructors
• Opportunities for professional growth and development
• Participation in special events, community, and social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises with a great working environment and relaxing break areas

Key Skills

Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1