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Client Relationship Consultant Specialist DACH
Zusammenfassung
A leading luxury fashion brand is seeking a CRC Specialist to enhance client relationships and contribute to sales performance in Germany. The ideal candidate will possess fluency in German and English, with a passion for luxury fashion and strong interpersonal skills. This role supports exclusive events and requires self-motivation and a client-oriented attitude. Flexibility within the store network is essential.
Qualifikationen
- Fluency in German and English; Italian or other European languages are a plus.
- Previous experience in luxury retail or client relationship roles.
- Strong interpersonal, organizational, and communication skills.
- Passion for luxury fashion and a client-oriented mindset.
- Self-motivation, discretion, and a high sense of responsibility.
Aufgaben
- Deliver an impeccable Dolce&Gabbana client experience in all interactions.
- Support Alta Moda, Alta Sartoria, Alta Gioielleria, and Alta Orologeria events.
- Drive sales performance and client development at a local level.
- Identify, recruit, and engage new clients for memorable experiences.
- Strengthen client loyalty through clienteling activities.
- Collaborate with Store Directors and Sales Teams for excellence in service.
- Coordinate participation of VIC clients in exclusive events and fashion shows.
Kenntnisse
As a CRC Specialist, you will embody the Dolce&Gabbana spirit by cultivating and maintaining exceptional relationships with our most valued clients. You will deliver outstanding service and contribute to our sales performance across the German market.
- Deliver an impeccable Dolce&Gabbana client experience in all interactions.
- Support our Alta Moda, Alta Sartoria, Alta Gioielleria and Alta Orologeria events and projects.
- Drive sales performance and client development at a local level.
- Identify, recruit and engage new clients, ensuring personalized and memorable experiences.
- Strengthen client loyalty and maximize business opportunities through clienteling activities.
- Collaborate with Store Directors and Sales Teams to ensure excellence in service and event execution.
- Coordinate the participation of VIC clients in our exclusive events and fashion shows.
- Fluency in German and English. Italian or any European language is considered a plus.
- Previous experience in luxury retail or client relationship roles.
- Strong interpersonal, organizational and communication skills.
- Passion for luxury fashion and a client-oriented mindset.
- Self‑motivation, discretion, and a high sense of responsibility.
Germany – flexible within our store network
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.