Servicekraft (m/w/d)

Big Mamma; München; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A Franco-Italian restaurant group in Munich is seeking a Waiter/Waitress to create welcoming experiences for customers. The role involves menu knowledge and applying sales techniques to enhance service. Candidates should love Italian culture, be team-oriented, and detail-focused. Offers a permanent contract, competitive salary, and numerous career opportunities.

Leistungen

Permanent contract

Meal on shift

25 days of vacation

Employee discount at our restaurants

Career opportunities

Qualifikationen

• Preferably have a background in hospitality, gastronomy, and customer service.
• Ability to adapt communication to various customer types.

Aufgaben

• Welcome customers and create a warm experience.
• Know the menu and assist customers in their choices.
• Use sales techniques to enhance economic performance.

Kenntnisse

Customer service

Sales techniques

Attention to detail

Jobbeschreibung

Big Mamma is a Franco-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Our mission? To share the special ambience of the finest places in the Italian tradition, by creating unique moments of sharing with our customers.

Join our team as Waiter/Waitress, preferably with a background in hospitality, gastronomy and customer service.

What we offer:
Permanent contract
38 hours per week
5 days out of 7 // two days off consecutively
Gross salary 2,111.35 €+ tips
Meal on shift
25 days of vacation
Employee discount at our Restaurants
Numerous career opportunities and Internal and international mobility

Your Mission :

• To welcome our customers and take them on a journey to Italy, making every stage of the service a warm and friendly experience.
• Perfect knowledge of the restaurant's menu (products and wines) to advise and assist customers in their choices.
• Knowledge of sales techniques to optimise your average ticket and contribute to the restaurant's economic performance.
• Passing on your know-how to help runners improve their skills.

Join us if:

• You love Italian culture and enjoy working in stimulating environments.
• You're sunny and enjoy working as part of a team.
• You have an eye for detail and know how to take feedback to ensure customer satisfaction.
• You quickly understand the type of customer you're dealing with and know how to adapt your communication to each type of situation.

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.