Technical Specialist (mfd)

Statkraft; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading renewable energy company is seeking a Technical Specialist based in Düsseldorf to provide local IT support. The role includes managing technical issues, coordinating service requests, and supporting special events. The ideal candidate will be experienced with Windows systems, network components, and ITIL processes, and possess excellent communication skills in both German and English. Join a dynamic team committed to innovative solutions and a diverse workplace.

Leistungen

Unlimited learning opportunities

Flexible working solutions

Emphasis on work-life balance

Qualifikationen

• Service orientated and professional.
• Experience with Windows clients, servers, network components, and video conferencing systems.
• Knowledge of IT process management frameworks, preferably ITIL.
• Quick learner, able to work independently.
• Self-driven and energetic, performs well under pressure.
• Excellent communication skills in German and English.

Aufgaben

• Handle IT issues requiring physical presence.
• Coordinate events, incidents, service requests, and changes.
• Provide Level 2 hardware and system software support.
• Technical support for special events like meetings or training sessions.
• Support remote teams (L2/L3).

Kenntnisse

Service orientated

Windows clients

Network components

Video conferencing systems

Excellent communication in German

Excellent communication in English

Tools

SQL

Active Directory

VMware

DNS

Java

SharePoint

Jobbeschreibung

We are currently looking to hire a Technical Specialist based in Düsseldorf Germany. Infrastructure Operations is a department within IT having the overall responsibility for day-to-day operations of IT services in Statkraft either through service providers or own resources. The team is also responsible for local support globally. We are now looking to strengthen our Local Technical Support team and seek a Technical Specialist to handle level2 local IT needs for the Dusseldorf office in Germany. You will work in a dynamic operational environment as part of our Operation Centre and Local Technical Support team collaborating with a large IT environment (500 employees) in continuous development. You will report to Manager Infrastructure Support.

Responsibilities

• Handle issues requiring local physical presence and be available for the users requiring IT support and assistance.
• Handle and coordinate Events Incidents Service requests and Changes related to the local IT environment.
• Provide desktop swapout Level 2 hardware and system software support to include but not limited to engineering workstations laptops desktops smart phones / tablets and other devices as mutually agreed and defined.
• Provide technical support for special events such as annual meetings board meetings training sessions for both internal / external end users etc.
• Work as a Hand & Eye support for remote L2 / L3 teams.

Qualifications

• Service orientated and professional
• Workexperience within operation of Windows clients servers network components printers and video conferencing systems
• Knowledge about IT process management framework preferably ITIL
• Quick learner who likes to work independently on assigned tasks
• Self-driven and energetic able to perform under pressure
• Excellent communication skills in German and English written and spoken

Additional Information

At Statkraft youll shape a career that is truly forward-facing with many amazing opportunities and offerings to match. This includes (non-exclusive) :

• Unlimited learning opportunities at various levels of the organisation
• The chance to grow your career alongside a truly global network of experts leaders specialists and graduates from different countries and backgrounds.
• The opportunity to work somewhere with pride and to be able to honestly say My work is contributing to saving the planet.
• A work culture that puts emphasis on the individual offering flexible working solutions and work life balance principles.

Our vision is to renew the way the world is powered. To navigate the complex journey ahead we need every voice at the table. We therefore work actively to be a diverse and inclusive workplace and welcome all applicants regardless of background gender age sexual orientation religious belief ethnicity nationality or disability.

Statkraft offers competitive terms of employment and benefits schemes and were a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice not chance.

We manage critical infrastructure and services in several countries. All applicants must therefore be eligible for security clearance and authorisation.

Remote Work: No

Employment Type: Full-time

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Experience: years

Vacancy: 1