Systems Engineer, ESC Managed Operations

Amazon; Berlin; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

A leading global technology company in Berlin is searching for an experienced systems engineer to join their AWS Managed Operations team. This role involves overseeing the launch of the European Sovereign Cloud, collaborating with global teams, and ensuring high-availability of AWS services. Candidates must be EU nationals and have not only strong automation and operational skills but also a solid background in systems engineering and troubleshooting. Join us in delivering exceptional cloud services to EU customers.

Leistungen

Relocation support within the EU

Inclusive workplace culture

Qualifikationen

• Fluency in written and spoken English.
• Candidate must be a national of an EU member state.
• Experience with operational best practices.

Aufgaben

• Oversee the launch of the European Sovereign Cloud.
• Contribute to the enhancement of day-to-day operations.
• Participate in on-call rotations for incident resolution.

Kenntnisse

automation

operations

hardware expertise

software proficiency

networking knowledge

Linux troubleshooting

Bash scripting

Python scripting

Ruby scripting

Ausbildung

EU member state citizenship

Degree in relevant field

Tools

CloudWatch

Datadog

Grafana

Jobbeschreibung

Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS\' commitment to customer satisfaction and continual innovation.

Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On-Call rota.

Basic Qualifications

• This role requires you to be a national of an EU member state
• Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems
• Experience scripting processes in a language such as Bash, Python, or Ruby
• Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
• Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
• Experience supporting service in AWS or other cloud systems or services
• Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

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m/w/d

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