Systems Engineer/Dev Ops Eng, Managed Operations

AWS European Sovereign Cloud Development Center GmbH; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

A leading cloud services provider in Berlin is seeking experienced Systems Engineers to support the launch of the European Sovereign Cloud. The role includes overseeing operations, enhancing system performance, and educating teams on cloud services. Candidates should have expertise in systems engineering and scripting, along with a solid understanding of Linux and networking. Join our dynamic team to ensure high-availability services for EU customers and contribute to innovative cloud solutions.

Leistungen

Relocation support for EU applicants

Work-life balance initiatives

Inclusive team culture

Qualifikationen

• Demonstrated expertise in systems engineering with hardware, software, networking, and operating systems.
• Able to lead the creation, revision, and improvement of standard operating procedures (SOPs).
• Experience operating 24x7 high-availability applications.

Aufgaben

• Review operational health and enhance performance of services.
• Educate service teams about the European Sovereign Cloud.
• Participate in a 24x7 on-call rotation to maintain operational resilience.

Kenntnisse

Fluency in English

Systems engineering expertise

Scripting in Bash, Python, or Ruby

Linux and networking knowledge

Ausbildung

EU national

Tools

Monitoring frameworks (CloudWatch, Datadog, etc.)

Infrastructure as Code (CDK, CloudFormation, etc.)

Jobbeschreibung

Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). We are seeking experienced systems engineers with a strong background in automation and operations to lead operations and development teams delivering high-availability AWS services (EC2, S3, Dynamo, Lambda, and Bedrock) exclusively for EU customers as part of the AWS Managed Operations team.

Your responsibilities include overseeing the ESC launch in 2025, collaborating with global AWS teams, and contributing to the evolution of AWS services and technology. A typical day involves working with technology leaders, enhancing day-to-day operations, and improving availability, reliability, latency, performance, and efficiency of the ESC. You may occasionally participate in on-call rotations to resolve incidents outside standard hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. We invite experienced professionals to join us in building a best-in-class development engineering and operations team aligned with AWS’ commitment to customer satisfaction and continual innovation.

Utility Computing (UC) and the European Sovereign Cloud (ESC) are part of AWS UC, which supports Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Managed Operations engineers engage with AWS customers who require specialized security solutions for cloud services.

Responsibilities (A Day in the Life)

• Review the operational health of services within your team’s responsibility; identify anomalies and craft actionable bug reports to enhance efficiency and performance.
• Provide constructive feedback on change management documents and address the team’s operational backlog.
• Develop and test scripts to improve workflows and contribute to the reliability of systems.
• Educate service teams about the European Sovereign Cloud, sharing insights and fostering a culture of knowledge.
• Collaborate with technology leaders to drive continuous learning and improvement across the team.
• Participate in a 24x7 on-call rotation to root-cause issues and maintain operational resilience.

This role emphasizes delivering scalable services and ensuring reliability for EU customers, contributing to a focused and impactful operation.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and reside in the EU to operate the AWS European Sovereign Cloud.
• Amazon provides relocation support for successful applicants relocating within the European Union.
• Employees will participate in an on-call rota.

About the Team

Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. Whether starting your career, following a non-traditional path, or bringing alternative experiences, your application is welcome.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. AWS pioneered cloud computing and continues to innovate, trusted by customers from startups to Global 500 companies.

Work/Life Balance

We value work-life harmony and strive for flexibility within our working culture to support our employees at home and at work.

Inclusive Team Culture

We value curiosity and connection. Our affinity groups promote inclusion and empower people to bring their unique voices to the work we do.

Mentorship & Career Growth

We strive to raise our performance bar and offer knowledge-sharing, mentorship, and career-growth resources to help you develop as a professional.

Qualifications

• Grundqualifikationen – This role requires you to be a national of an EU member state.
• Demonstrated expertise in systems engineering with hardware, software, networking, and operating systems.
• Experience scripting processes in Bash, Python, or Ruby.
• Solid understanding of Linux and networking; able to troubleshoot and anticipate problems affecting performance, reliability, or availability of software systems.
• Able to lead the creation, revision, and improvement of standard operating procedures (SOPs) and drive operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Experience mentoring junior engineers, working cross-organizationally, and leading strategic team efforts requiring collaboration across multiple teams.
• Experience supporting services in AWS or other cloud environments.
• Experience operating 24x7 high-availability, distributed software applications and tuning performance for fleet optimization.
• Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Amazon is an equal opportunities employer. We value diversity and make recruitment decisions based on experience and skills. For privacy information about data collection and usage, see our Privacy Notice.

m/w/d

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