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A leading healthcare tech company in Germany is seeking a System Administrator responsible for owning the technical journey of customers. This role requires strong experience in Windows/Linux system administration, network configuration, and troubleshooting. The ideal candidate will be proactive, possess good communication skills in German and English, and enjoy working in a startup environment that values collaboration and impact. Flexible hours and generous perks are offered, including vacation days and a hybrid work setup.
At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people.
We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,100+ care facilities trust voize, and over 75,000 nurses rely on our AI companion to ease their daily workload.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.
As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!
As a System Administrator at voize you’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments. You will own the full technical journey of our customers - from the first pre‑sales check to ongoing operations, you ensure a smooth experience and long‑term success.
Own the technical journey of our customers & be the primary technical point of contact
Support pre‑sales calls to assess infrastructure, spot blockers, and guide evaluations
Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy
Support technical scaling (e.g., growing user bases, infra changes)
Document setups and technical handoffs for smooth internal collaboration
Flag recurring issues and contribute to internal tools, docs, or processes
Strong experience with Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
Good experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
Strong troubleshooting skills across APIs, browsers, infrastructure, and devices
Clear communicator with empathy for both technical and non‑technical users
Proactive, self‑directed, and skilled in documentation and technical handoffs
Experience with start‑ups will help you thrive in this role
You’re confident in German (C1) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.
You’re resilient - you see challenges as opportunities, not obstacles
You work iteratively - test, learn, and improve instead of aiming for perfection
You value open feedback and contribute to a positive, transparent team culture
We are a fast‑growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
Become a co‑creator of our success with stock options
Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off‑sites, and access to learning platforms such as Blinkist and Audible
You decide when you work best, that means flexible working hours and a good hybrid set‑up.
We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!