ServiceNow Director

Cavendish Professionals; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global leader in enterprise technology is seeking an experienced ServiceNow Director to lead solutioning across Europe. The role involves shaping ServiceNow strategy and delivery, managing customer interactions, and influencing enterprise transformation. Candidates should have over 10 years in IT services leadership, proven ServiceNow expertise, and strong communication skills. Fluent English and C1 German are essential, and the role is based in Berlin, Germany.

Leistungen

Strategic leadership role

Dynamic team environment

Opportunity for business impact

Qualifikationen

• 10+ years in IT services leadership required.
• Proven expertise in owning and delivering ServiceNow solutions is essential.
• Demonstrated success in business development is necessary.
• Must communicate fluently in English and C1 level German.

Aufgaben

• Provide thought leadership to expand service offerings.
• Manage delivery performance, budgets, and headcount.
• Ensure SLA compliance and governance across projects.
• Build and maintain relationships with clients and stakeholders.

Kenntnisse

IT services leadership

ServiceNow solutions delivery

Managed Services

Business development

Communication skills

Financial management

English proficiency

C1 level German

Jobbeschreibung

Our client, a global leader in enterprise technology and services, is seeking an experienced ServiceNow Director to lead solutioning across Europe. This senior leadership role offers the opportunity to shape ServiceNow strategy, delivery, and innovation at scale, working closely with clients, and senior leadership teams.

Benefits

• Step into a strategic leadership role heading ServiceNow solutioning for Europe.
• Be the primary point of contact for customers and senior leadership.
• Lead a dynamic team
• Influence enterprise-wide transformation with strong visibility and business impact.

Role and Responsibilities

• Provide thought leadership to expand service offerings, deliver value, and create long-term partnerships.
• Manage delivery performance, budgets, and headcount to achieve service goals.
• Ensure stringent SLA compliance and governance across projects.
• Build and maintain strong relationships with clients and stakeholders, actively managing expectations and risks.

Skills and Requirements

• 10+ years in IT services leadership.
• Proven expertise in owning and delivering ServiceNow solutions.
• Strong background in Managed Services.
• Demonstrated success in business development (direct, GTM, partners).
• Excellent communication and engagement, solutioning, and pre-sales skills.
• Strong communication, interpersonal, and presentation abilities.
• Financial and budget management expertise.
• Track record of driving new business and account growth.
• Must speak fluent English and at the least C1 German.
• Must be based in Germany.

If you are a ServiceNow leader ready to shape enterprise transformation and drive success across Europe, we’d love to hear from you.

Please apply directly or send me an email to: [e-mail]

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.