Senior Travel Consultant

Tour Travel; Nordrhein-Westfalen; Remote; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading travel management firm is seeking a Senior Travel Agent to assist clients in making informed travel decisions. The role requires extensive experience in the travel industry, strong communication skills in both English and German, and a deep understanding of travel regulations. The company offers flexible working conditions and numerous perks, creating an inclusive work environment.

Leistungen

Flexible working hours

Generous vacation days

Travel industry perks and discounts

Mental and physical wellbeing support

Qualifikationen

• Extensive experience as a Travel Agent.
• Strong understanding of travel policies and processes.
• Ability to navigate the travel industry's regulations.

Aufgaben

• Search and confirm travel reservations for clients.
• Provide consultation on travel policy.
• Maintain knowledge of travel industry changes.

Kenntnisse

Customer service skills

Communication skills

GDS Sabre knowledge

English proficiency

German proficiency

Jobbeschreibung

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Travel Agent (Remote)

Full time, Germany. As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About You

• Extensive Travel Agent experience
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Sabre
• Strong verbal and written communication skills in English and German

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].