Senior Business Analyst (mfd) Damage

SIXT; Berlin; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global mobility service provider in Berlin is seeking a Senior Business Analyst Damage to enhance data-driven processes for better customer experience. The role involves data analysis, KPI management, and collaboration across international teams. Candidates should have a relevant degree and proven experience in business analysis. Flexibility and digital savvy are a must. Enjoy a hybrid working model and numerous benefits including a mobility allowance and retirement plan.

Leistungen

Discounts on SIXT services

Monthly mobility allowance

Retirement plan contributions

30 days of vacation

Volunteer day each year

Qualifikationen

• Proven experience in operations, business analysis, or project management ideally within mobility or car rental.
• Strong analytical and conceptual skills with an independent and structured way of working.
• Excellent communication and presentation skills in English; German is a plus.

Aufgaben

• Act as the central point of contact for corporate countries within the international damage department.
• Use data-driven analyses to identify root causes, drive operational performance, and uncover development opportunities.
• Monitor and manage KPI performance across assigned markets ensuring transparency and timely follow-up.

Kenntnisse

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

Business requirements

JD Edwards

SDLC

Systems Analysis

Data Analysis Skills

Ausbildung

Degree in business process management, business informatics, analytics or a comparable field

Tools

Process improvement tools (e.g., process mining, RPA, Jira, Confluence)

Jobbeschreibung

Overview

At SIXT we use data to turn challenges into opportunities. As a Senior Business Analyst Damage you play a key role in shaping efficient data-driven processes that ensure transparency and elevate customer experience even when the unexpected happens. Join our international team and help us drive innovation across our global damage organization. Ready to make an impact Apply now!

YOUR ROLE AT SIXT

• You act as the central point of contactfor our corporate countries within the international damage department
• You use data-driven analyses to identify root causes drive operational performance and uncover development opportunities
• You monitor and manage KPI performance across assigned markets ensuring transparency and timely follow-up
• You coordinate strategic and operational initiatives from requirement definition to rollout and automation (e.g. RPA)
• You collaborate closely with IT controlling and cross-functional task forces to optimize workflows and resolve support requests
• You drive continuous process improvement and knowledge transfer across the international damage network.

YOUR SKILLS MATTER

• Education You hold a degree in business process management business informatics analytics or a comparable field
• Experience You bring proven experience in operations business analysis or project management ideally within mobility or car rental
• Mindset You combine strong analytical and conceptual skills with an independent and structured way of working
• Digital Savvy You have a digital mindset and are familiar with process improvement tools or methods (e.g. process mining RPA Jira Confluence)
• Communication You have excellent communication and presentation skills in English; German is a plus
• Motivation You enjoy working in an international environment and managing complex cross-country topics

WHAT WE OFFER

• Extra benefits Enjoy discounts on SIXT rent share ride and SIXT attractive vehicle leasing offers and exclusive deals with partners for travel tech fashion and more
• Mobility Boost You will receive a monthly allowance from us as a contribution to your individual mobility
• Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
• Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
• Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children

Additional Information

About us :

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work: No

Employment Type: Full-time

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,Business requirements,JD Edwards,SDLC,Systems Analysis,Data Analysis Skills

Experience : years

Vacancy : 1