Sales Operations Associate (M/F/D)

Adtran, Inc.; Meiningen; Vor Ort; EUR 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Childcare allowance

Benefits Card

Bike leasing

Employee discounts

Zusammenfassung

Adtran, Inc. in Meiningen is seeking a motivated Sales Operations Associate (M/F/D) to join our Sales Operations Team. You will manage sales orders, ensure accuracy, and coordinate with operations and finance to keep customers satisfied.

The role requires an apprenticeship or a Bachelor’s in business/economics/engineering, plus experience in order management or logistics. Proficiency in MS Office and SAP or similar ERP is preferred. English and German skills are essential.

Qualifikationen

• Apprenticeship in industry or a Bachelor's in business/economics/industrial engineering.
• Experience in order management, logistics or trade compliance preferred.
• Strong written and spoken English and German.

Aufgaben

• Process sales orders for defined regions or accounts.
• Check orders against clean order and four-eyes principles in CRM.
• Enter orders into ERP and coordinate with ops.
• Prepare order acknowledgements, packing lists and invoices.
• Prepare customs documentation as required.
• Raise credit notes as needed.
• Assist Finance with customer account queries.
• Administer customer loans and evaluations.
• Handle inquiries on information, pricing, product availability and shipment details.
• Process orders according to IFRS/SOX revenue recognition.

Kenntnisse

Team orientation

High motivation

Responsiveness

Assertiveness

Commitment

Ausbildung

Bachelor’s degree in Business Administration or equivalent

Apprenticeship in industry (industrial company)

Tools

MS Office

ERP (SAP or similar)

Jobbeschreibung

We are currently looking for a highly motivated Sales Operations Associate (M/F/D) to join our Sales Operations Team in Meiningen.

Principle Duties And Essential Functions

• Sales Order Processing for a defined region(s) or set of customer accounts
• Check of customer purchase orders according to the “Clean Order Principle” and the “4- Eye-principle” in the CRM tool
• Order entry into the ERP system, co-ordination of orders with operational departments
• Preparation and issue of order acknowledgements, packing lists and invoices
• Preparation of customs documentation as required
• Raise credit notes as required
• Assist the Finance Department with customer account queries
• Administration of customer loans and evaluations
• Handling customer requests regarding information, pricing, product ability, shipment details
• Sales order processing according to the revenue recognition rules as per IFRS/SOX

Knowledge, Skills And Experience Required

• Completed apprenticeship in an industrial company or Bachelor’s degree in Business Administration, Economic Science, Industrial Engineering or equivalent
• Working experience desired, preferably with background in order management, logistics, trade compliance or equivalent
• Good knowledge in MS Office and ERP landscapes (SAP or similar)
• Team orientation, high motivation, responsiveness, assertiveness, commitment
• Strong written and verbal communication skills in English and German

Benefits

• An attractive job and role profile at a high-tech telecommunications company
• A position of responsibility in an international and multicultural work environment
• Strong emphasis on teamwork
• Flexible work schedule
• Attractive benefits, such as a childcare allowance, Benefits Card, and bike leasing
• Employee discounts on events and brand-name products