Sales Operations Assistant (m/f/d)

TP-LINK Deutschland GmbH; Düsseldorf; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Partial home office possible

Target-related OTE bonus

28-31 annual holidays

Company pension scheme

Employee discounts

Regular team events

Ergonomic office chairs

Free drinks and snacks

Job summary

A leading international technology company based in Düsseldorf seeks a motivated professional for an independent sales support role. Responsibilities include processing customer orders, managing sales contracts, and generating reports. Ideal candidates should have an education in economics, fluency in German and English, and proficiency in MS-Office, especially Excel. The position offers partial home office flexibility, an attractive salary with bonuses, 28-31 annual holidays, and various employee benefits including a pension scheme and team events.

Responsibilities

• Process customer orders and issue invoices to support revenue realization.
• Handle customer refunds and related rebate content.
• Manage, categorize, and organize sales contracts and marketing documents.
• Maintain customer relationships and analyze customer needs.
• Produce and prepare statistical reports for various sales indicators.
• Analyze sales data and evaluate sales status.
• Support sales team with business issues and other tasks.

Skills

Fluent in German

Fluent in English

Data sensitivity

Strong learning ability

Proficiency in MS-Office

Interpersonal skills

Communication skills

Education

Education background in economics or related fields

Tools

Excel

Job description

Responsibilities

• Processing customer orders issuing customer invoices to support revenue realization.
• Handling customer refunds and related rebate content in a conscientious and timely manner.
• Responsible for the management, categorization, organization and storage of the company's sales contracts and other marketing documents and materials.
• Maintaining customer relationships and analyzing customer needs.
• Responsible for the production and preparation of monthly, quarterly and annual statistical reports and reports for various sales indicators.
• Analyzing and organizing sales data and evaluating the status of sales. Providing data basis and support for Sales' sales strategy.
• Support on sales teams’ business issues based on needs and other tasks assigned by team leader.

Profile

• Education background (study or training) in economics or other related fields.
• Fluent in German and English both verbal and writing.
• Previous working experience in customer service or sales support would be preferable.
• Data-sensitive, with a strong learning ability.
• Proficiency in MS-Office software, with special emphasis on Excel or other data analysis software.
• Exceptional interpersonal and communication skills, with a demonstrated ability to foster team collaboration and provide expert consulting.

Benefits

• An independent role with own responsibilities in an innovative, and market-leading international company.
• A friendly and motivated team, great opportunities to develop yourself with the company.
• Partial home office possible.
• An attractive salary with target-related OTE bonus.
• 28-31 annual holidays, increasing with tenure.
• Company pension scheme (betriebliche Altersvorsorge).
• Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on.
• Employee referral award.
• Regular team events (monthly tea time, quarterly team building, Christmas party, etc.).
• Ergonomic office chairs and height-adjustable workplaces.
• Modern office with free parking places and a great view.
• Free drinks and good tea and coffee.
• Employee discounts on our wide range of our products.