Inside Sales Representative (m/f/d)

KESSENS Technik mit System GmbH & Co. KG; Germany (OH); On-site; USD 36,836 - 52,952; Full time

Benefits offered by this job

28 days vacation

Fuel voucher (€50 monthly)

Germany ticket

E-bike leasing

Permanent contract

Flexible working time

Free training

Company pension plan

Health insurance

Summer/winter bonus

Job summary

Kessens Technik mit System GmbH & Co. KG in Lastrup is seeking a dedicated sales support professional to strengthen our team.

You will advise existing and new customers, process quotations, and handle orders in a collaborative, technical environment. You should have a completed commercial training, experience in internal sales or customer service, strong German language skills, and proficiency with MS Office; CRM/ERP familiarity is a plus.

Qualifications

• Completed commercial training or a comparable qualification is desirable.
• Experience in internal sales or customer service is an advantage.
• Very good written and spoken German skills.

Responsibilities

• Support and consultation for existing and new customers.
• Creation, processing, and follow-up of quotations.
• Entry and processing of customer orders.
• Customer communication via telephone and in writing.
• Coordination of delivery dates and alignment with internal departments.
• Maintenance of customer and order data.
• Supporting the field sales team with sales and administrative tasks.
• Processing of customer inquiries and complaints.

Skills

Customer service

Communication

Organizational skills

Team player

German language

Education

Commercial training or equivalent

Tools

MS Office

CRM/ERP systems

Job description

Powerful technology requires strong hands
– Your opportunity at Kessens!

As an established company in the Oldenburger Münsterland, Kessens Technik mit System has stood for approximately 15 years for high-quality solutions in storage and conveying technology, plant construction, and the processing of bulk materials for agricultural and industrial businesses.

To strengthen our team in Lastrup, we are looking for dedicated employees who wish to advance their careers in a technical environment. We offer a secure workplace, diverse projects in plant construction, and attractive advancement and development opportunities within a motivated team.

To complement the team, Kessens Technik mit System GmbH & Co. KG is looking for reliable and structured sales support.

Your Key Responsibilities

• Support and consultation for existing and new customers
• Creation, processing, and follow-up of quotations
• Entry and processing of customer orders
• Customer communication via telephone and in writing
• Coordination of delivery dates and alignment with internal departments
• Maintenance of customer and order data
• Supporting the field sales team with sales and administrative tasks
• Processing of customer inquiries and complaints

Your Qualifications

• Completed commercial training or a comparable qualification is desirable
• Professional experience in internal sales or customer service is an advantage
• Proficient use of standard MS Office applications
• Experience with CRM or ERP systems is desirable
• Very good written and spoken German skills
• Commercial understanding and interest in technical products

Your Skills and Strengths

• Strong customer and service orientation
• Strong communication skills and a friendly demeanor
• Organizational talent and a structured way of working
• Negotiation skills and solution-oriented thinking
• Ability to work in a team and reliability
• Self-initiative and a sense of responsibility

Your Benefits at a Glance

Attractive salary + capital-forming benefits

28 days of vacation

Fuel voucher (€50 monthly) or Germany ticket or e-bike leasing

Permanent contract

Flexible working time models (part-time or full-time)

Free training for your development

Company pension plan

Additional health insurance ($600 annually)

Summer and winter bonus

Future-proof position in a growing company

Modern work environment with a motivated team