Runner (m/w) - Berlin NEW OPENING 2026

Big Mamma Group; Berlin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Meal on shift

25 days vacation

Employee discount

Career opportunities

Internal and international mobility

Job summary

Big Mamma Group in Berlin is seeking a friendly Runner to support our busy floor team. You will look after guests in your section, take orders, upsell, and process payments, while delivering authentic Italian dining with warmth.

You will learn our menu and drinks, assist with opening and closing the floor, maintain cleanliness and health standards, and help colleagues during service. We offer a permanent full-time contract, meals on shift, vacations, discounts, and opportunities to grow within

Qualifications

• Warm, friendly demeanor and passion for Italian food.
• Energetic, proactive, and able to work well in a team.
• Strong customer service and communication skills.
• Past experience as a Runner in a busy restaurant.
• Flexible availability, including weekends and evenings.

Responsibilities

• Look after guests in your section and follow service steps, make recommendations, upsell and process payments.
• Master knowledge of our products, wines and cocktails.
• Open and close the floor and maintain cleanliness and organisation.
• Respect health and safety standards across the floor.
• Convey Big Mamma values with a warm, smiling, professional attitude.

Skills

Big smile

Team spirit

Customer service

Experience as Runner

Weekend availability

Job description

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 38 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium, and Italy)

Our mission? To share with our customers 100% homemade, authentic Italian dishes in beautifully designed spaces, with big smiles!

Join our amazing team as

Runner

YOUR MISSION:

• You will be part of a BIG MAMMA floor team!
• Your top priority will be to look after all of the guests in your section - following the steps of service, giving recommendations, upselling and processing payments.
• You will master the knowledge of our products, wines and cocktails.
• You will be opening and closing the floor.
• You will respect health and safety standards and maintain cleanliness and organisation across the floor
• You will spread magic and make our customers live the best moment of their day!
• You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude.

YOUR SKILLS:

• Big Smile and passion for Italian food!
• Great energy, proactive attitude and team spirit
• Excellent customer service and communication skills
• Previous experience as a Runner in a busy restaurant
• Flexible availability, including weekends and evenings

OUR OFFER:

• Permanent contract, full time
• Competitive salary + tips
• Meal on shift
• 25 days of vacation
• Employee discount at our Restaurants
• Numerous career opportunities and Internal and international mobility

Ti Aspettiamo!

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.

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