Junior Assistant Manager (M/W/D)

Big Mamma; Berlin; Hybrid; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Meal on shift

Employee discount

Continuous trainings

Career opportunities

Geographical mobility

Job summary

Big Mamma is seeking a Junior Assistant Manager to lead our Front-of-House team in Berlin. You will report to the Front-of-House Manager and embody excellence, meritocracy and authenticity in the restaurant every day.

As a Junior Assistant Manager, you will drive service quality, team performance, and front-of-house operations while managing recruitment, onboarding, coaching, and team cohesion. This role offers a permanent contract with 42 hours per week and mobility across Germany and Europe.

Responsibilities

• Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision.
• Responsible for welcoming guests.
• Optimize table turnover / service pace and staff efficiency for resetting tables.
• Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching.
• Ensure compliance with dining room hygiene standards.
• Propose initiatives to control front-of-house labor costs.
• Oversee team schedules.
• Responsible for orders and stock management (wine, tableware, aprons).
• Responsible for cash handling.
• Ensure proper use and maintenance of equipment.
• Participate in the recruitment process for new hires.
• Support the onboarding of new team members.
• Coach and support the front-of-house team daily.
• Be a key driver of team cohesion and positive working relationships.

Skills

Leadership

Customer service

Team coaching

Cash handling

Job description

Big Mamma is a Franco-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 36 restaurants across Europe (France, the Principality of Monaco, the United Kingdom, Spain, Germany, Italy, Belgium, and Ireland), the United Arab Emirates (Dubai), and Mexico (Mexico City).

Our mission? To share the unique atmosphere of the most beautiful places of Italian tradition and create unforgettable moments of togetherness with our guests.

Take the lead with La Squadra as a JUNIOR ASSISTANT MANAGER in Berlin

With the Group’s continued growth, we are looking for our next rising star to join our restaurants in Berlin. As a Junior Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day.

Your areas of responsibility:

Responsible for service quality

• Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision.

• Responsible for welcoming guests.

Contribute to the restaurant’s performance

• Optimize table turnover / service pace and staff efficiency for resetting tables.

• Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching.

Ensure smooth front-of-house operations

• Ensure compliance with dining room hygiene standards.

• Propose initiatives to control front-of-house labor costs.

• Oversee team schedules.

• Responsible for orders and stock management (wine, tableware, aprons).

• Responsible for cash handling.

• Ensure proper use and maintenance of equipment.

Responsible for the success of the front-of-house team

• Participate in the recruitment process for new hires.

• Support the onboarding of new team members.

• Coach and support the front-of-house team daily.

• Be a key driver of team cohesion and positive working relationships.

Our offer:

• Competitive salary.

• Permanent contract / 42H per week / 2 consecutive days off per week.

• Meal on shift: a meal prepared daily with love by our squadra.

• Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends.

• Continuous trainings, team buildings and career opportunities.

• Geographical mobility in Germany & Europe.

• And much mooore!

Start date: asap

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma