Remote Travel Experience Representative

Kim Luxe Travel; Köln; Remote; EUR 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Travel perks

Industry discounts

Professional development

Zusammenfassung

Kim Luxe Travel is seeking a Remote Travel Experience Representative to assist travelers before, during, and after trips. You will coordinate travel details, provide guidance, and ensure a smooth, positive experience for clients.

Ideal candidates have strong communication skills, are organized, and comfortable using online tools. This is a fully remote role with flexible hours and opportunities for development in travel.

Qualifikationen

• Strong communication skills with a customer-focused attitude.
• Customer service experience preferred but not required.
• Organized and dependable with strong attention to detail.
• Comfortable using online tools and learning new systems.
• Interest in travel and supporting positive client experiences.

Aufgaben

• Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
• Review itineraries, confirm travel arrangements, and assist with updates or general requests
• Provide accurate information about destinations, travel requirements, and agency procedures
• Follow up with travelers before departure to confirm details and answer questions
• Address client concerns professionally and elevate more complex matters when needed

Kenntnisse

Communication skills

Customer service experience

Organized and dependable

Attention to detail

Tech-savvy

Jobbeschreibung

About the job Remote Travel Experience Representative

We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.

Key Responsibilities

• Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
• Review itineraries, confirm travel arrangements, and assist with updates or general requests
• Provide accurate information about destinations, travel requirements, and agency procedures
• Follow up with travelers before departure to confirm details and answer questions
• Address client concerns professionally and elevate more complex matters when needed

Ideal Candidate

• Strong communication skills with a customer-focused attitude
• Customer service experience preferred but not required
• Organized and dependable with strong attention to detail
• Comfortable using online tools and learning new systems
• Interest in travel and supporting positive client experiences
• Fully remote position with flexible hours
• Training and ongoing support provided
• Opportunities for professional development in the travel industry
• Access to travel-related perks and industry discounts
• Supportive and collaborative team environment