Receptionist (m/f/d)

PLAZA Premium Timmendorfer Strand; Timmendorfer Strand; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Holiday pay

Christmas bonus

Pension scheme

Employee savings plan

Health promotion programs

Exchange program

Employee discounts

Job summary

PLAZA Premium Timmendorfer Strand is seeking a friendly receptionist to handle check-in and check-out, greet guests, advise and assist them, and manage reservations. You will operate the cash register, handle invoicing, maintain guest records, and respond to complaints with professionalism, contributing to a welcoming stay and smooth operations.

Join a team with flexible hours, holiday pay, Christmas bonus, pension provisions, employee discounts, and opportunities to work at other PLAZA

Qualifications

• Strong guest and service orientation.
• Impeccable manners.
• Conscientious work ethic with an eye for detail.

Responsibilities

• Conducting check-in and check-out procedures.
• Welcoming, advising, and assisting guests.
• Taking and processing reservations.
• Managing the cash register and invoicing.
• Maintaining guest records, handling general correspondence, and filing.
• Managing complaints.

Skills

Guest service

Hospitality

Communication

Organizational skills

Flexibility

Cash handling

Job description

The PLAZA Hotelgroup, with over 65 locations in Germany and abroad, is one of the largest hotel chains in the country. Our hotel chain offers a diverse portfolio, ranging from German hotspots like Berlin, Hamburg, and Frankfurt to attractive smaller towns like Schwerin and Mühldorf am Inn, and on to European metropolises such as The Hague, Graz, and Vienna. With us, you can develop your career in a positive work environment. Regular, respectful communication with management and colleagues is very important to us. Integrate sustainability into your job and finally find a position with fair pay and a pleasant work-life balance.

With us, you’ll experience:

• Employment with the 1 most popular employer in the hospitality, hotel, leisure, and tourism sector
• A friendly and open-minded team in a family-like atmosphere with flat hierarchies
• Good and fair employment conditions
• Flexible working hours
• Holiday pay and annual Christmas bonuses
• Company pension scheme and employee savings plan (BAV starting in the 4th month of employment)
• Personal PLAZA employee credit card for tax-free bonus payments
• Various opportunities to participate in health promotion programs
• Opportunity to work at other exciting company locations as part of an exchange program
• Attractive employee, family, and friends discounts for overnight stays and breakfast at all PLAZA Hotelgroup hotels
• Employee referral bonus

What else do we offer:

• Regular Employee events
• Personal development alongside our company's growth
• Numerous career and advancement opportunities
• Diverse training programs
• Training and development opportunities within the PLAZA Hotelgroup and the Best Western network
• Individual employee support
• Regular feedback sessions with your department head
• Corporate benefits
• A rapidly expanding corporation
• A job in the world's leading hotel group with excellent career prospects
• And much more!
• A job in the world's leading hotel group with excellent career prospects

Your Responsibilities:

• Conducting check-in and check-out procedures
• Welcoming, advising, and assisting guests
• Taking and processing reservations
• Managing the cash register and invoicing
• Maintaining guest records, handling general correspondence, and filing
• Managing complaints

We’re a great fit if you possess the following qualities:

• Strong guest and service orientation
• Impeccable manners
• Conscientious work ethic with an eye for detail
• Competent and professional demeanor
• Excellent organizational skills
• High sense of responsibility, flexibility, and resilience