Night porter/receptionist (m/f/d)

PLAZA Hotelgroup; Deutschland; A distancia; EUR 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working hours

Holiday pay

Christmas bonuses

Company pension scheme

Employee savings plan

Employee discounts

Descripción de la vacante

PLAZA Hotelgroup in Germany seeks a night porter/receptionist to ensure smooth operations in the reception and bar areas and to provide excellent service to our international guests. You will check guests in and out using Protel Air and complete daily closing procedures, while preparing lists for the day shift and handling calls.

The role requires vocational training as a hotel specialist, Protel Air familiarity (MS Office a plus), and a strong guest orientation.

Formación

• Completed vocational training as a hotel specialist.
• Protel Air experience is a plus and helpful.
• Good MS Office skills and guest-oriented approach.

Responsabilidades

• Ensuring smooth operations in the reception and bar areas.
• Providing excellent service to international guests and handling requests professionally.
• Checking guests in and out using Protel Air.
• Completing daily closing procedures and preparing lists for the day shift.
• Answering and forwarding phone calls and messages.
• Conducting security patrols throughout the hotel.

Conocimientos

Guest orientation

MS Office

Communication

Educación

Hotel specialist apprenticeship

Herramientas

Protel Air

Descripción del empleo

# Night porter/receptionist (m/f/d)The PLAZA Hotelgroup, with over 65 locations in Germany and abroad, is one of the largest hotel chains in the country. Our hotel chain offers a diverse portfolio, ranging from German hotspots like Berlin, Hamburg, and Frankfurt to attractive smaller towns like Schwerin and Mühldorf am Inn, and on to European metropolises such as The Hague, Graz, and Vienna.With us, you can develop your career in a positive work environment. Regular, respectful communication with management and colleagues is very important to us. Integrate sustainability into your job and finally find a position with fair pay and a pleasant work-life balance.### **With us, you'll experience*** Employment with the number one most popular employer in the hospitality, hotel, leisure, and tourism sector* A friendly and open-minded team in a family-like atmosphere with flat hierarchies* Good and fair employment conditions* Flexible working hours* Holiday pay and annual Christmas bonuses* Company pension scheme and employee savings plan (BAV starting in the 4th month of employment)* Personal PLAZA employee credit card for tax-free bonus payments* Various opportunities to participate in health promotion programs* Opportunity to work at other exciting company locations as part of an exchange program* Attractive employee, family, and friends discounts for overnight stays and breakfast at all PLAZA Hotelgroup hotels* Employee referral bonus### **What else do we offer*** Regular employee events* Personal development alongside our company's growth* Numerous career and advancement opportunities* Diverse training programs* Training and development opportunities within the Plaza Hotelgroup and the Best Western network* Individual employee support* Regular feedback sessions with your department head* Corporate benefits* A rapidly expanding corporation* A job in the world's leading hotel group with excellent career prospectsAnd much more!* A job in the world's leading hotel group with excellent career prospects ### Your Responsibilities:* Ensuring smooth operations in the reception and bar areas* Providing excellent service to our international guests and handling all their requests and needs professionally* Checking guests in and out using the PMS \"Protel Air\"* Completing the daily closing procedures* Preparing all lists for the day shift* Answering and forwarding phone calls and messages* Conducting security patrols throughout the hotel### We're a great fit if you have the following qualifications:* Completed vocational training as a hotel specialist* Proficiency in current, standard hotel software – Protel Air experience is a plus* Good MS Office skills* Strong guest orientation and friendly demeanor* Appealing and well-groomed appearance* You see yourself as a host and enjoy interacting with people. You are a dedicated service provider and take pride in your daily work.### \\* Flexibility, teamwork, commitment, and a high degree of responsibility* Willingness to work weekends* Good written and spoken German and English skills; any additional language is an advantageStill hesitant to apply because you think you only meet some of the requirements? Your personality and work ethic are crucial; you'll learn the rest from our competent and experienced colleagues!### Have we sparked your interest?Then we look forward to receiving your application, including your salary expectations and earliest possible start date.