Receptionist (m/f/d)

PLAZA Hotelgroup; Köln; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Employee events

Corporate benefits

Discounts for stays

Job summary

PLAZA Premium Köln is seeking a Receptionist (m/f/d) to support the Administrative Manager and help maintain daily hotel operations. You will liaise with hotel managers and colleagues to ensure smooth administrative processes and accurate documentation.

The role requires good German and English, solid MS Office skills, and a willingness to participate in projects and internal communications. A completed vocational training in hospitality or related fields is preferred.

Qualifications

• Completed vocational training – preferably in hotel, real estate, or banking.
• Professional experience in hotel operations, especially reception/administration, is an advantage.
• Good German and English language skills.
• Strong computer skills in MS Office.

Responsibilities

• Assist the Administrative Manager with input for Executive Management.
• Participate in and independently manage projects.
• Review and compare new and existing hotel contracts.
• Collaborate with hotel managers on general matters (energy suppliers, insurance, etc.).
• Handle inquiries, internal communication, and documentation.
• Maintain and create department-specific databases.
• Act as the point of contact for employees regarding administrative matters.

Skills

German

English

MS Office

Education

Vocational training in hotel/real estate/banking

Tools

MS Office

Job description

# Receptionist (m/f/d)The PLAZA Hotelgroup, with over 65 locations in Germany and abroad, is one of the largest hotel chains in the country. Our hotel chain offers a diverse portfolio, ranging from German hotspots like Berlin, Hamburg, and Frankfurt to attractive smaller towns like Schwerin and Mühldorf am Inn, and on to European metropolises such as The Hague, Graz, and Vienna.With us, you can develop your career in a positive work environment. Regular, respectful communication with management and colleagues is very important to us. Integrate sustainability into your job and finally find a position with fair pay and a pleasant work-life balance.### **With us, you'll experience:*** Employment with the #1 most popular employer in the hospitality, hotel, leisure, and tourism sector* A friendly and open-minded team in a family-like atmosphere with flat hierarchies* Good and fair employment conditions* Flexible working hours* Holiday pay and annual Christmas bonuses* Company pension scheme and employee savings plan (BAV starting in the 4th month of employment)* Personal PLAZA employee credit card for tax-free bonus payments* Various opportunities to participate in health promotion programs* Opportunity to work at other exciting company locations as part of an exchange program* Attractive employee, family, and friends discounts for overnight stays and breakfast at all PLAZA Hotelgroup hotels* Employee referral bonus### **What else do we offer:*** Regular Employee events* Personal development alongside our company's growth* Numerous career and advancement opportunities* Diverse training programs* Training and development opportunities within the Plaza Hotelgroup and the Best Western network* Individual employee support* Regular feedback sessions with your department head* Corporate benefits* A rapidly expanding corporation* A job in the world's leading hotel group with excellent career prospectsAnd much more!* A job in the world's leading hotel group with excellent career prospects ### **Your Responsibilities:*** Supporting the Administrative Manager in providing input for the Executive Management* Participating in and independently managing projects* Reviewing and comparing new and existing hotel contracts* Collaborating with hotel managers on general matters such as selecting a new energy supplier or insurance provider* Handling various inquiries, internal communication, and documentation* Maintaining and creating department-specific databases* Serving as the point of contact for employees regarding all administrative matters### **We're a good fit if you have the following qualifications:*** Interest in a role with development opportunities and a passion for contributing your ideas* A desire for a varied role within a friendly team* Completed vocational training – preferably in the hotel, real estate, or banking sector* Professional experience in hotel operations (especially reception/administration) is an advantage* Good German and English skills* Good computer skills in MS Office* A solution-oriented and open-minded personality**Your complete application should include:*** Cover letter* CV* Certificates/ReferencesAre you still hesitant to apply because you think you only meet some of the requirements? Your personality and work ethic are crucial; you'll learn the rest from our competent and experienced colleagues!### **Have we sparked your interest?**Then we look forward to receiving your application, including your salary expectations and earliest possible start date.Work locationPLAZA Premium KölnClevischer Ring 12151063 Cologne+49 221 [e-mail] personMarcel [e-mail]