Receptionist (m/f/d)

PLAZA INN Rieker Stuttgart Hauptbahnhof; Stuttgart; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Holiday pay and Christmas bonuses

Company pension scheme

Employee discounts

Job summary

PLAZA INN Rieker Stuttgart Hauptbahnhof is seeking a guest-focused front desk professional to handle check-in and check-out, assist guests, and manage reservations at a busy PLAZA Hotelgroup location. You will contribute to a welcoming, service-driven experience for guests from all over the world.

Join a team with flat hierarchies, flexible working hours, and opportunities for personal development. We value impeccable manners, strong organizational skills, and resilience to ensure smooth

Qualifications

• Front desk role requiring guest orientation and professionalism.
• Excellent communication and interpersonal skills.
• Ability to handle reservations and guest inquiries promptly.
• Strong organizational skills and attention to detail.
• Flexibility and resilience for a lively hotel environment.

Responsibilities

• Conducting check-in and check-out procedures.
• Welcoming, advising, and assisting guests.
• Taking and processing reservations.
• Managing the cash register and invoicing.
• Maintaining guest records and filing.
• Handling guest complaints and resolving issues.

Skills

Strong guest and service orientation

Impeccable manners

Conscientious work ethic with an eye

Competent and professional demeanor

Excellent organizational skills

High sense of responsibility,flex

Job description

The PLAZA Hotelgroup, with over 65 locations in Germany and abroad, is one of the largest hotel chains in the country. Our hotel chain offers a diverse portfolio, ranging from German hotspots like Berlin, Hamburg, and Frankfurt to attractive smaller towns like Schwerin and Mühldorf am Inn, and on to European metropolises such as The Hague, Graz, and Vienna. With us, you can develop your career in a positive work environment. Regular, respectful communication with management and colleagues is very important to us. Integrate sustainability into your job and finally find a position with fair pay and a pleasant work-life balance.

What you’ll experience:

• Employment with the 1 most popular employer in the hospitality, hotel, leisure, and tourism sector
• A friendly and open-minded team in a family-like atmosphere with flat hierarchies
• Good and fair employment conditions
• Flexible working hours
• Holiday pay and annual Christmas bonuses
• Company pension scheme and employee savings plan (BAV starting in the 4th month of employment)
• Personal PLAZA employee credit card for tax-free bonus payments
• Various opportunities to participate in health promotion programs
• Opportunity to work at other exciting company locations as part of an exchange program
• Attractive employee, family, and friends discounts for overnight stays and breakfast at all PLAZA Hotelgroup hotels
• Employee referral bonus

What else do we offer: Regular Employee events Personal development alongside our company's growth Numerous career and advancement opportunities Diverse training programs Training and development opportunities within the Plaza Hotelgroup and the Best Western network Individual employee support Regular feedback sessions with your department head Corporate benefits A rapidly expanding corporation A job in the world's leading hotel group with excellent career prospects And much more! A job in the world's leading hotel group with excellent career prospects

Your Responsibilities:

• Conducting check-in and check-out procedures
• Welcoming, advising, and assisting guests
• Taking and processing reservations
• Managing the cash register and invoicing
• Maintaining guest records, handling general correspondence, and filing
• Managing complaints

We're a great fit if you possess the following qualities:

• Strong guest and service orientation
• Impeccable manners
• Conscientious work ethic with an eye for detail
• Competent and professional demeanor
• Excellent organizational skills
• High sense of responsibility, flexibility, and resilience

Still hesitant to apply because you think you only meet some of the requirements? Your personality and work ethic are crucial; you'll learn the rest from our competent and experienced colleagues! Have we piqued your interest? Then we look forward to receiving your application, including your salary expectations and earliest possible start date.