Executive Assistant (m/f/d) in Munich, accommodation available

PLAZA Premium München; München; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Career development

Health & wellness programs

Flexible working hours

Corporate benefits

Job summary

PLAZA Premium München is seeking a guest-focused receptionist to support the front desk and management, welcome guests, handle reservations, and process invoices. The role emphasizes hospitality, German and English proficiency, and a professional demeanor.

You will join a growing hotel group with a supportive team environment and opportunities for development. The position offers regular feedback, a collaborative culture, and potential for advancement within the PLAZA Hotelgroup and Best Western

Qualifications

• Completed training in the hotel industry and relevant work experience.
• Strong guest and service orientation.
• Impeccable manners.
• Ideally leadership experience.
• A professional and approachable demeanor.
• Excellent organizational skills.
• A high degree of responsibility, flexibility, and resilience.
• Excellent German and English skills.

Responsibilities

• Supporting the reception team and management in day-to-day operations.
• Welcoming, advising, and assisting guests.
• Taking and processing reservations.
• Managing the cash register and preparing invoices for accounting purposes.
• Representing the hotel management during their absence.
• Keeping track of key figures such as sales, upsells, accounts receivable, and group invoices.

Skills

Guest service orientation

Organizational skills

Professional demeanor

Leadership experience

Communication (German & English)

Flexibility & resilience

Responsibility

Education

Hotel industry training

Job description

The PLAZA Hotelgroup, with over 65 locations in Germany and abroad, is one of the largest hotel chains in the country. Our hotel chain offers a diverse portfolio, ranging from German hotspots like Berlin, Hamburg, and Frankfurt to attractive smaller towns like Schwerin and Mühldorf am Inn, and on to European metropolises such as The Hague, Graz, and Vienna. With us, you can develop your career in a positive work environment. Regular, respectful communication with management and colleagues is very important to us. Integrate sustainability into your job and finally find a position with fair pay and a pleasant work-life balance.

With us, you'll experience: Employment with the 1 most popular employer in the hospitality, hotel, leisure, and tourism sector A friendly and open-minded team in a family-like atmosphere with flat hierarchies Good and fair employment conditions Flexible working hours Holiday pay and annual Christmas bonuses Company pension scheme and employee savings plan (BAV starting in the 4th month of employment) Personal PLAZA employee credit card for tax-free bonus payments Various opportunities to participate in health promotion programs Opportunity to work at other exciting company locations as part of an exchange program Attractive employee, family, and friends discounts for overnight stays and breakfast at all PLAZA Hotelgroup hotels Employee referral bonus

What else do we offer:

• Regular Employee events
• Personal development alongside our company's growth
• Numerous career and advancement opportunities
• Diverse training programs
• Training and development opportunities within the PLAZA Hotelgroup and the Best Western network
• Individual employee support
• Regular feedback sessions with your department head
• Corporate benefits
• A rapidly expanding corporation
• A job in the world's leading hotel group with excellent career prospects
• And many more!

A job in the world's leading hotel group with excellent career prospects

Your Responsibilities:

• Supporting the reception team and management in day-to-day operations
• Welcoming, advising, and assisting guests
• Taking and processing reservations
• Managing the cash register and preparing invoices for accounting purposes
• Representing the hotel management during their absence
• Keeping track of key figures such as sales, upsells, accounts receivable, and group invoices

We're a great fit if you have the following qualifications:

• Completed training in the hotel industry and relevant work experience
• Strong guest and service orientation
• Impeccable manners
• Ideally, leadership experience
• A professional and approachable demeanor
• Excellent organizational skills
• A high degree of responsibility, flexibility, and resilience
• Excellent German and English skills

Still hesitant to apply because you think you only meet some of the requirements? Your personality and work ethic are crucial; you'll learn the rest from our competent and experienced colleagues! Have we piqued your interest?