Receptionist (f/m/d)

MEININGER Hotels Group; Berlin; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

25 vacation days

Corporate volunteering

Pension scheme

Staff nights

Job summary

MEININGER Hotel Berlin Alexanderplatz is seeking a Receptionist (f/m/d) to welcome guests, manage check-in/out, and adapt to a dynamic hospitality environment. The role involves handling guest inquiries, offering local tips, and supporting occasional F&B tasks to ensure memorable stays.

The ideal candidate speaks German and English fluently and enjoys working in a busy hotel setting. A friendly personality and team spirit are essential, with opportunities to travel for new openings or exchanges.

Qualifications

• Fluent in German and English (min. A2-B1 level in German)
• Experience in hospitality or HORECA preferred
• Team player with flexible shifts

Responsibilities

• Greet guests and manage check-in and check-out to optimise occupancy
• Answer guest inquiries and provide local recommendations
• Handle invoicing, admin tasks, and online reputation checks
• Assist in F&B tasks when needed (breakfast, dinner, bar)
• Maintain a welcoming and professional guest experience across shifts

Job description

Receptionist (f/m/d)MEININGER Hotel Berlin AlexanderplatzFull-timeAre you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Berlin Alexanderplatz for a Receptionist (f/m/d).MEININGER Hotels. Redefining hybrid hospitality.We run more than 37 hotels in Europe's best cities—and counting!YOUR TASKSYou act as a great host and create a memorable stay for our guestsYou are in charge of the welcome and goodbye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancyYou respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional servicesYou take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shiftsYOUR PROFILEYou have your first working experience in the hotel, or you are passionate about HORECA industriesYou possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasksYou are a people person, you like helping others and creating an unforgettable experience for our guestsYou are a team player, ready to help your colleagues and tackle challenges togetherYou speak German and English fluently (solid A2-B1 level min.), any other languages are an advantageWHAT MEININGER OFFERSAttractive salary and tax-free surcharges25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)Growth and development opportunities as part of an internationally expanding organizationA dynamic, diverse teamThe occasional opportunity to travel to support new openings or exchange programsMEININGER Staff Nights Program and discounts for your family & friendsEmployee events and team activities: M-Days, Winter party, team building eventsPension schemeAccess to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family membersMondly: Online language learning AppAPPLICATIONWe are enthusiastic hosts as diverse as our guests. Feels like you?Send us your CV in German or English and get ready for your MEININGER journey!We welcome candidates with diverse life preferences and from different backgrounds, cultures, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.STEP IN & EXPLORE our hotel here: MEININGER Hotel Berlin AlexanderplatzContact: Claudio Ermini (Hotel Manager)Remote Type:On Site