Quereinsteiger Kundenberater Bulgarisch (m/w/d)

TELUS International; Duisburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An international customer service company is seeking Back Office Support with Bulgarian (m/f/d) based in Duisburg, Germany. The role requires fluent communication in Bulgarian and English, and a willingness to relocate. Responsibilities include administrative tasks, online support, and maintaining quality standards. The company offers attractive salary, relocation assistance, and modern workspaces in a multicultural team environment. Ideal candidates should possess strong efficiency, accuracy, and empathy, and be flexible to work in a 24/7 shift system.

Leistungen

Relocation program with accommodation support

Attractive salary

Bonuses for weekend and night shifts

Modern workspaces

Positive international working environment

Comfortable leisure areas

Healthy lifestyle fruit deliveries

Employee referral bonus program

Qualifikationen

• Fluent in Bulgarian and English, both written and spoken.
• Willing to relocate to Germany immediately.
• Possess a valid working permit or EU citizenship.
• Strong skills in efficiency, accuracy, and empathy.
• Flexible and goal-oriented with availability for 24/7 shifts.

Aufgaben

• Provide back office support as required.
• Handle general administrative tasks effectively.
• Ensure quality standards in all support cases.

Kenntnisse

Fluent written and spoken communication skills in Bulgarian

Fluent written and spoken communication skills in English

Efficiency

Accuracy

Empathy

Goal-oriented work approach

Flexibility

Jobbeschreibung

Back Office Support with Bulgarian (m/f/d)

Overview of tasks:

• Back office support only
• Taking over general administrative tasks
• Provide online support for specific cases
• Achieving and ensuring the quality standards

What we expect:

• Fluent written and spoken communication skills in Bulgarian and English are essential
• Willing to move to Germany as soon as possible
• Valid working permit for Germany / EU citizenship
• Strengths in efficiency, accuracy and empathy
• Goal-oriented work approach and flexibility
• Availability to work on a 24/7 shift system

What we offer:

• Our relocation program enables you to start quickly and supports you with accommodation and transfer
• Attractive salary: 14.4 Euro per hour and fully paid training period
• Appealing bonuses for weekend and night shifts
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office with modern workspaces at the city center of Essen
• Positive international working environment; Fun Floor with PlayStation, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Regular fruit deliveries for a healthy lifestyle and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Join our team and apply now!

Our recruiting team will gladly answer all your questions at [phone]. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us

Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.