Program Manager – Learning and Development

Jobtailor; Deutschland; Vor Ort; EUR 55.000 - 85.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Learning & Development professional to coordinate safety and technical training programs for a major client. You will manage day-to-day training operations, analyze performance data, and develop instructional solutions using ADDIE, SAM, and blended learning.

This role requires strong LMS administration skills, stakeholder management, and the ability to deliver measurable value across portfolios.

Qualifikationen

• Experience designing and developing adult learning programs using ADDIE, SAM, and blended learning.
• Proven ability to analyze business needs, identify gaps, and design solutions to improve performance.
• Strong LMS administration experience with e-learning development.
• Excellent written and verbal communication and stakeholder management.

Aufgaben

• Coordinate with client and third-party providers to develop and maintain learning programs and systems.
• Manage day-to-day training and development or performance problems to resolution.
• Analyze performance data and present information to the client.
• Develop action plans to increase value for client and JLL.
• Collaborate to collect and interpret data trends and develop predictive analyses.

Kenntnisse

Adult learning design

LMS administration

Analytical skills

Interpersonal skills

Project management

Ausbildung

Bachelor’s degree in human development or related field

Tools

Corner Stone OnDemand

Articulate Storyline

Adobe Captivate

Jobbeschreibung

Responsibilities

• Coordinate with client and other third-party providers to develop, implement and maintain learning programs and systems for safety and technical training programs.
• Manage day-to-day training and development or performance problems to resolution.
• Analyze performance data and present information to the client.
• Identify action plans which will inherently result in increased value to both the Client and Jones Lang LaSalle.
• Work with the client, account team and other third-party providers to collect and interpret data trends/patterns and develop predictive analyses based on historical data and informed assumptions to drive the business.
• Provide support to the Learning & Development Senior Manager with monthly and quarterly KPI scoring data for each portfolio.
• Manage Training Assignments in JLL and client Learning Management Systems (LMS) and assign onboarding tasks, new hire and annual Safety Courses, job‑specific training and other on‑going training requirements.
• Oversee LMS processes and procedures while monitoring and auditing training compliance.
• Coordinate reporting and communication to field managers to ensure 100% compliance of safety training.

Requirements

• 1-3 years of Training and Development, learning systems management, or technical instructional design experience.
• 1-3 years of program management or leadership experience.
• Successful management of learning programs to achieve alignment on objectives, measurements of effectiveness and execution.
• Proven experience in designing and developing adult learning programs using various instructional design models (e.g., ADDIE, SAM, etc.), including eLearning, ILT, and blended learning solutions.
• Analytical Skills: Ability to analyze business needs, assess learning gaps, and design solutions that drive organizational performance.
• Bachelor’s degree, in human development, organizational management or development, institutional design, Occupational Education or related field.
• Demonstrated ability to influence people around programs and business initiatives.
• Highly organized with strong analytical skills.
• Strong interpersonal skills with an ability to interact with executive level external and internal clients.
• Organizational skills with the ability to identify and manage priorities.
• Excellent written and verbal communication skills.
• Ability to multi-task and work both in a team and independently.
• Strong LMS administration experience. Corner Stone OnDemand proficiency preferred.
• E-learning and video software proficiency. Articulate Storyline or Adobe Captivate preferred.
• Facilitation experience preferred.

Core Competencies

Demonstrates expertise in managing and developing learning programs, utilizing various instructional design models, and analyzing performance data to drive organizational effectiveness. Proficient in LMS administration and e-learning development, with strong communication and interpersonal skills to engage with clients and stakeholders.