Learning and Development Specialist – Training Operations

Jobtailor; Deutschland; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a Training Coordinator to manage administrative workflows for course scheduling, trainer communications, and logistics, ensuring alignment with governance standards. The role involves processing registrations/payments, data entry, and event support for national trainings.

You will support instructor certification, liaise with Learning Centers, and seek efficiency improvements within established processes, while providing general back-office support as needed.

Qualifikationen

• Bachelor’s degree in a relevant field such as Business or related disciplines.
• 2–4 years of experience
• Intermediate functional skills
• Some industry knowledge and experience
• Internal and external communication

Aufgaben

• Support training coordination and operational execution by managing administrative workflows related to course scheduling support, trainer and faculty communications, and training logistics in alignment with approved plans and defined governance standards
• Process registrations, payments, refunds, and reimbursements accurately and on time, partnering with finance, registration, and internal systems teams to ensure compliance with established policies and procedures
• Coordinate back office training operations including data entry, documentation, communications, and record maintenance to support accurate reporting and smooth delivery of learning activities
• Provide logistical and administrative support for national training events, including contract request coordination, travel and lodging support, materials fulfillment, registration monitoring, and post event processing
• Support instructor, trainer and faculty certification administration by assisting with application processing, tracking required retraining, maintaining records, and communicating routine status updates to trainers, faculty, and stakeholders
• Collaborate with Learning Centers and internal Y-USA partners to ensure accurate information flow, timely processing, and consistent service delivery across training operations
• Identify opportunities to improve efficiency and consistency within established training operations, processes, recommending enhancements while operating within defined standards and governance
• Provide general administrative and operational support to the Learning Centers function, including meeting coordination, scheduling, and other routine support activities as needed

Kenntnisse

Training Coordination

Administrative Support

Compliance Management

Communication Skills

Process Improvement

Ausbildung

Bachelor's degree in Business or related field

Jobbeschreibung

Responsibilities

• Support training coordination and operational execution by managing administrative workflows related to course scheduling support, trainer and faculty communications, and training logistics in alignment with approved plans and defined governance standards
• Process registrations, payments, refunds, and reimbursements accurately and on time, partnering with finance, registration, and internal systems teams to ensure compliance with established policies and procedures
• Coordinate back office training operations including data entry, documentation, communications, and record maintenance to support accurate reporting and smooth delivery of learning activities
• Provide logistical and administrative support for national training events, including contract request coordination, travel and lodging support, materials fulfillment, registration monitoring, and post event processing
• Support instructor, trainer and faculty certification administration by assisting with application processing, tracking required retraining, maintaining records, and communicating routine status updates to trainers, faculty, and stakeholders
• Collaborate with Learning Centers and internal Y-USA partners to ensure accurate information flow, timely processing, and consistent service delivery across training operations
• Identify opportunities to improve efficiency and consistency within established training operations, processes, recommending enhancements while operating within defined standards and governance
• Provide general administrative and operational support to the Learning Centers function, including meeting coordination, scheduling, and other routine support activities as needed

Requirements

• Bachelor’s degree required in a relevant field such as Business, or related disciplines required
• 2-4 years of experience required
• Intermediate functional skills
• Some industry knowledge and experience
• Internal and external communication

Core Competencies

Demonstrates strong administrative and operational support capabilities, with a focus on training coordination, compliance with policies, and effective communication across teams. Proficient in managing logistics for training events and improving operational efficiency within established governance standards.

Highest-signal resume keywords

• Training Coordination
• Administrative Support
• Compliance Management
• Communication Skills
• Process Improvement

Hard Skills

• Data Entry
• Documentation Management
• Course Scheduling
• Registration Processing
• Payment Processing
• Record Maintenance
• Logistics Coordination
• Event Support
• Application Processing
• Reporting

Soft Skills

• Collaboration
• Interpersonal Communication
• Organizational Skills

Industry Keywords

• Training Operations
• Governance Standards
• Finance Compliance
• Learning Centers
• Stakeholder Communication