Process Manager, Strategy & Optimization

Jobtailor; Deutschland; Remote; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced professional in Germany to lead operational excellence initiatives. The role focuses on discovering business requirements, designing effective processes, and aligning technology initiatives with business needs.

You will partner across Operations, Product, and Technology to drive improvements and ensure smooth adoption of new systems. Candidates should have strong experience in corporate travel operations, process documentation, and cross-functional program

Qualifikationen

• Experience designing and documenting requirements, processes, workflows, and scope of services.
• Strong analytical and problem-solving capabilities.
• Excellent communication, facilitation, and presentation skills.
• Experience in operations, process improvement, project management, consulting, or program management.

Aufgaben

• Conduct discovery sessions to identify business requirements and design processes aligned with business objectives and best practices.
• Partner with Operations to identify servicing needs, operational challenges, and improvement opportunities.
• Provide recommendations and future-state solutions aligning operational capabilities with business needs.
• Drive initiatives improving operational efficiency, service consistency, quality, and customer outcomes.
• Support implementation of new technologies, operational initiatives, and service model changes.
• Partner with Product and Technology teams to support operational readiness for technology initiatives.
• Support testing, adoption planning, communication, training support, and post-implementation stabilization.
• Assist with organizational change initiatives, transformation efforts, and operational improvement programs.

Kenntnisse

Operational experience

Process improvement

Project management

Analytical problem solving

Cross-functional collaboration

Communication skills

Tools

GDS Amadeus

Jobbeschreibung

• Conduct discovery sessions to identify business requirements and design processes aligned with business objectives and best practices
• Partner with Operations to identify servicing needs, operational challenges, and improvement opportunities
• Provide recommendations and future-state solutions aligning operational capabilities with business needs
• Drive initiatives improving operational efficiency, service consistency, quality, and customer outcomes
• Support implementation of new technologies, operational initiatives, and service model changes
• Partner with Product and Technology teams to support operational readiness for technology initiatives
• Support testing, adoption planning, communication, training support, and post-implementation stabilization
• Assist with organizational change initiatives, transformation efforts, and operational improvement programs

Requirements

• Prior corporate travel experience
• Experience in operations, process improvement, project management, consulting, or program management
• Experience designing and documenting requirements, processes, workflows, and scope of services
• Knowledge of GDS Amadeus
• Strong analytical and problem-solving capabilities
• Experience supporting cross-functional initiatives
• Excellent communication, facilitation, and presentation skills

Core Competencies

Demonstrates expertise in operational efficiency, process improvement, and project management, with a strong focus on aligning business objectives with technology initiatives. Proficient in facilitating cross-functional collaboration and driving organizational change to enhance service quality and customer outcomes.

Highest-signal resume keywords

• Operations Management
• Process Improvement
• Project Management
• GDS Amadeus
• Analytical Problem-Solving

ATS Optimization Keywords

Hard Skills

• Process Design
• Requirements Documentation
• Workflow Development
• Operational Readiness
• Change Management

Soft Skills

• Communication Skills
• Facilitation Skills
• Presentation Skills

Industry Keywords

• Corporate Travel Experience
• Cross-Functional Initiatives
• Operational Challenges
• Service Consistency
• Customer Outcomes