Manager, B2B Center Operations

Jobtailor; Deutschland; Remote; EUR 120.000 - 150.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced Operations Leader to guide a multi-unit organization in Germany. You will drive enrollment growth, optimize revenue, and improve retention through strategic planning and rigorous execution.

You will lead a cross-functional team, leverage analytics to shape decisions, and collaborate with field operations and corporate functions to achieve ambitious outcomes.

Qualifikationen

• 10+ years of experience in operations, business operations, program management, project management, consulting, or related functions.
• 5+ years of experience managing cross-functional business initiatives with measurable operational or financial impact.
• Strong financial acumen and analytical skills.
• Experience evaluating business performance, forecasting trends, and developing data-driven recommendations.

Aufgaben

• Lead, coach, and develop a team while fostering accountability, collaboration, and high performance.
• Develop and execute operational strategies, standards, and process improvements to drive enrollment growth, revenue optimization, retention, and operational excellence.
• Organize and lead cross-functional working sessions for decision-making, alignment, and accountability.
• Leverage data, analytics, and business insights to evaluate performance, enrollment trends, experiences, and operational effectiveness.
• Provide actionable recommendations to improve business outcomes.
• Support field leaders with planning, prioritization, execution, and adoption of seasonal and strategic initiatives.
• Foster relationships and collaboration across business leadership, field operations, and corporate functions.
• Develop and manage project plans with objectives, timelines, milestones, and success metrics.
• Use project management tools and methodologies to track progress, mitigate risks, and drive successful implementation.

Kenntnisse

Leadership

Cross-functional leadership

Strategic thinking

Data analytics

Project management

Financial acumen

Prioritization

Growth mindset

Tools

Project Management Tools

Jobbeschreibung

• Lead, coach, and develop a team while fostering accountability, collaboration, and high performance
• Develop and execute operational strategies, standards, and process improvements to drive enrollment growth, revenue optimization, retention, and operational excellence
• Organize and lead cross-functional working sessions for decision-making, alignment, and accountability
• Leverage data, analytics, and business insights to evaluate performance, enrollment trends, experiences, and operational effectiveness
• Provide actionable recommendations to improve business outcomes
• Support field leaders with planning, prioritization, execution, and adoption of seasonal and strategic initiatives
• Foster relationships and collaboration across business leadership, field operations, and corporate functions
• Develop and manage project plans with objectives, timelines, milestones, and success metrics
• Use project management tools and methodologies to track progress, mitigate risks, and drive successful implementation

Requirements

• 10+ years of experience in operations, business operations, program management, project management, consulting, or related functions
• 5+ years of experience managing cross-functional business initiatives with measurable operational or financial impact
• Strong financial acumen and analytical skills
• Experience evaluating business performance, forecasting trends, and developing data-driven recommendations
• Experience developing and executing strategies tied to revenue growth, profitability improvement, customer retention, and operational efficiencies within a complex nationwide multi-unit environment
• Strategic and critical thinking skills
• Ability to balance long-term objectives with day-to-day execution
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Demonstrated ability to lead through influence and collaborate across executive leadership and cross-functional stakeholders
• Ability to travel up to 25%

Core Competencies

Demonstrates expertise in developing and executing operational strategies that drive enrollment growth and revenue optimization while fostering collaboration and accountability across cross-functional teams. Strong financial acumen and analytical skills are essential for evaluating business performance and making data-driven recommendations.

Highest-signal resume keywords

• 10+ Years Of Experience In Operations
• 5+ Years Of Experience Managing Cross-Functional Initiatives
• Strong Financial Acumen
• Data-Driven Recommendations
• Project Management Methodologies

ATS Optimization Keywords

Hard Skills

• Operational Strategies
• Process Improvements
• Data Analytics
• Business Insights
• Project Management
• Revenue Growth Strategies
• Forecasting Trends
• Performance Evaluation
• Operational Efficiencies
• Strategic Planning

Soft Skills

• Leadership
• Collaboration
• Critical Thinking
• Influence
• Prioritization

Industry Keywords

• Business Operations
• Program Management
• Consulting
• Multi-Unit Environment
• Customer Retention

Tools & Technologies

• Project Management Tools