API Optimization Manager

Jobtailor; Deutschland; Hybrid; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

RateHawks is seeking an API Optimization Specialist in Germany to analyse API performance and collaborate with commercial, technical, and product teams to enhance the API product offering. You will support partners, resolve issues, and drive engagement through data-driven improvements.

The role includes conducting API workshops, onboarding API-connected customers, and monitoring key performance metrics to identify optimization opportunities.

Qualifikationen

• Proven ability to analyse and monitor API performance using data-driven approaches.
• Experience in optimizing API usage to drive partner growth and engagement.
• Strong cross-functional collaboration with commercial, technical, and product teams.

Aufgaben

• Provide technical support to partners regarding API usage.
• Collaborate with technical teams to resolve API-related issues.
• Conduct API workshops and training sessions for partners.
• Manage onboarding of API-connected customers and monitor technical performance metrics such as error rate, traffic, and look-to-book ratio.

Kenntnisse

API Performance

Usage Optimization

Technical Support

Error Rate Analysis

Traffic Monitoring

Onboarding Management

Performance Review

Ausbildung

Travel industry experience

Jobbeschreibung

• Leverage a data-driven approach to analyse and monitor API performance.
• Identify areas of improvement to optimize API usage and drive partner growth and engagement.
• Collaborate with commercial, technical, and product teams to enhance the API product offering.
• Provide technical support to partners regarding API usage.
• Collaborate with technical teams to resolve API-related issues.
• Conduct API workshops and training sessions for partners.

Requirements

• API Optimization: Leverage a data-driven approach to analyse and monitor API performance.
• Identify areas of improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
• Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks' overall strategic objectives.
• Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
• Partner Training: Conduct API workshops and training sessions to educate partners on how to maximize the value they get from our APIs.
• Ideally, 2-5 years experience in the travel industry, review and monitoring of the technical performance of the API connections.
• Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the commercial team to manage technical problem; analysis of technical performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
• Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making.
• Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
• Fluent in English and Mandarin. Other languages as a plus.

Core Competencies

Demonstrates expertise in API Optimization and Technical Troubleshooting, with a strong focus on Cross-Functional Collaboration and Partner Training. Proficient in analyzing API performance and driving partner engagement through data-driven decision-making.

Highest-signal resume keywords

• API Optimization
• Technical Troubleshooting
• Cross-Functional Collaboration
• Partner Training
• Data-Driven Decision-Making

ATS Optimization Keywords

Hard Skills

• API Performance Analysis
• API Usage Optimization
• Technical Support
• Error Rate Analysis
• Traffic Monitoring
• Look to Book Ratio Analysis
• Onboarding Management
• Performance Review

Soft Skills

• Proactive
• Ambitious
• Motivated
• Action-Oriented
• Results-Focused
• Team Player

Industry Keywords

• Travel Industry
• Cultural Contexts
• Partner Engagement
• Commercial Team Collaboration
• Technical Performance Monitoring