Mobile Service Technician - Germany Focus

DINGLI; Krefeld; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Zusammenfassung

Dingli is seeking a Mobile Service Technician for German clients to ensure aerial work platforms and related equipment operate at peak performance.

You will perform on-site maintenance, inspections and repairs across Germany, provide customer training, and collaborate with engineering to resolve product issues, ensuring safety and customer satisfaction. You will travel frequently in Germany and occasionally across Europe as part of a global leader.

Qualifikationen

• Technical degree or equivalent experience in mechanical engineering or related field.
• Proven service technician experience in aerial work platforms or heavy machinery.
• Strong knowledge of electrical and hydraulic systems.
• EU driver license and willingness to travel across Germany and Europe.
• Fluent in English and German, written and spoken.

Aufgaben

• Perform maintenance, inspections, and repairs on aerial work platforms at customer sites.
• Respond to service requests and troubleshoot issues promptly.
• Document service activities and manage parts inventory for repairs.
• Conduct training sessions for customers on equipment operation and maintenance.
• Collaborate with management and engineering teams to address design or performance issues.
• Build and maintain strong customer relationships and ensure satisfaction.

Kenntnisse

Field service

Problem solving

Communication

Ausbildung

Technical degree / equivalent experience in mechanical engineering

Tools

Electrical systems

Hydraulic systems

Jobbeschreibung

About Dingli:

Dingli, founded in 2005, is a global leader in aerial work platforms (AWP) innovation. With subsidiaries across Europe, the Middle East, Asia-Pacific, and South America, our Dutch entity (established in 2022) drives European operations. We combine cutting-edge R&D with uncompromising quality to deliver advanced solutions worldwide.

About Dingli:

Dingli, founded in 2005, is a global leader in aerial work platforms (AWP) innovation. With subsidiaries across Europe, the Middle East, Asia-Pacific, and South America, our Dutch entity (established in 2022) drives European operations. We combine cutting-edge R&D with uncompromising quality to deliver advanced solutions worldwide.

Why Join Dingli?

• Shape the future of aerial work platforms in Europe's largest market
• Autonomy to manage your field operations across Germany
• Grow with a rapidly expanding global industry leader

Your Mission:

As a Mobile Service Technician for German Clients, you will ensure Dingli's aerial work platforms (AWP) and material handling equipment operate at peak performance. Your responsibilities include providing on-site technical support through maintenance, inspections, and repairs across Germany, guaranteeing the safety and efficiency of customer equipment.

Key Responsibilities:

• Perform maintenance, inspections, and repairs on aerial work platforms at customer sites
• Respond promptly to service requests and troubleshoot issues as they ariseDocument service activities and manage inventory of parts required for repairs
• Conduct training sessions for customers on equipment operation and maintenance
• Provide feedback and recommendations for product improvements based on field experience
• Collaborate with management and engineering teams to address any product design or performance issues
• Build and maintain strong relationships with customers, understanding their needs and ensuring satisfaction

Requirements

• Technical degree / equivalent experience in mechanical engineering or a related field
• Proven experience as a service technician, preferably in the aerial work platform / heavy machinery industry
• Strong knowledge of electrical and hydraulic systems
• Experience with equipment rental companies in Germany is highly desirable
• Valid EU driver's license and readiness for frequent travel within Germany and occasionally across Europe
• Excellent problem-solving skills and ability to work under pressure
• Strong communication skills, with fluency in both English and German, written and spoken
• Ability to manage multiple tasks in a dynamic environment