International Field Service Technician (m/w/d)

X-Rite; Karlsruhe; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Company car for personal use

Employee bonus based on company perfom

Annual salary review

Flexible working hours with time-trck

Company parking

Training & development opportunities

Onboarding & support from colleagues &

Regular employee events

Relocation support within the EU

30 days annual vacation

Job summary

X-Rite International is seeking an Field Service Technician to support measurement systems across Europe and beyond. Expect installation, calibration, maintenance and user training at customer sites.

The role combines field work with office reporting in Martinsried near Munich; fluency in German and English, valid driving license, and a strong customer focus are required.

Qualifications

• Completed vocational training as Electronics Technician, Electrical Technician, Mechatronics Technician, or comparable qualification.
• Proven or potential experience in technical field service or customer support.
• Proficient written and spoken German and English.
• Valid Class B driver's license.
• Ideally based in Munich, Augsburg or surrounding area.

Responsibilities

• Approximately 70% field service work at customer sites.
• Approximately 30% office-based work in Martinsried (reporting, documentation, data management, scheduling, customer communication).
• Support customers primarily across Europe (≈70%) and other regions worldwide (≈30%).
• Travel 3–4 days per week, occasional assignments up to two weeks.
• Perform maintenance, calibration, repair, and technical service on measurement systems.
• Install, set up, and commission systems at customer sites.
• Provide technical consulting and user training.
• Build and maintain long-term customer relationships.
• Act as primary technical point of contact for assigned service territory.

Skills

Field service experience

German and English

Willingness to travel

Customer orientation

Self-driven/worked independently

Education

Vocational training in Electronics/Electrical/Mechatronics

Job description

Position

International Field Service Technician (m/w/d) – Martinsried near Munich

What We Offer

• 30 days annual vacation
• Company car for personal use
• Employee bonus based on company performance
• Annual salary review & service anniversary awards
• Flexible working hours with time tracking
• Company parking
• Targeted training & professional development opportunities
• Comprehensive onboarding & support from colleagues and leaders
• Regular employee events
• Relocation support within the EU

What You Can Expect in This Role

• Approximately 70 % field service work at customer sites
• Approximately 30 % office‑based work in Martinsried (reporting, documentation, data management, scheduling, customer communication)
• Support customers primarily across Europe (≈70 %) and other regions worldwide (≈30 %)
• Travel 3–4 days per week, occasional assignments up to two weeks
• Perform maintenance, calibration, repair, and technical service on measurement systems
• Install, set up, and commission systems at customer sites
• Provide technical consulting and user training
• Build and maintain long‑term customer relationships
• Act as primary technical point of contact for assigned service territory

Key Requirements

• Completed vocational training as Electronics Technician, Electrical Technician, Mechatronics Technician, or comparable qualification
• Ideally initial experience in technical field service or customer support
• Good written and spoken German and English
• High willingness to travel
• Strong customer and service orientation
• Self‑driven and structured working style
• Valid Class B driver’s license
• Ideally based in Munich, Augsburg or surrounding area

Location

Martinsried near Munich