Menopause Care Expert (m/f/x)

Progyny Global; Berlin; Hybrid; Vertraulich; Teilzeit

Zusammenfassung

A global healthcare company is seeking a compassionate Menopause Care Expert in Berlin. The role offers part-time hours (20 per week) providing virtual support to members and serving as an internal expert. Ideal candidates have proven menopause care experience, a collaborative mindset, and a strong interest in virtual care. The role comes with benefits including a competitive salary, bonuses, mental health support, and hybrid working options. Join us in shaping menopause care for our members.

Leistungen

Competitive Base Salary from €25,000-32,000

Bonus Program & Company Equity

Fertility & Family-Building Benefits

Mental Health Support with psychologist sessions

Sustainable Mobility Benefit

Urban Sports Club Discount

30 days of paid leave

Hybrid Work: 2 days from home

Remote Work: Up to 8 weeks

Weekly Team Lunches

Qualifikationen

• Proven experience in menopause care as a nurse or coach.
• Collaborative and thrives in dynamic environments.
• Structured and reliable worker with attention to detail.
• Curious and adaptable learner in menopause knowledge.
• Strong interest in virtual care and digital health.
• Fluency in English is a must; German is a plus.

Aufgaben

• Conduct video consultations on menopause topics.
• Serve as the internal subject-matter expert for the Member Experience team.
• Review and support the development of menopause care content.
• Train and support Care Experts, sharing best practices.
• Maintain a menopause knowledge hub with global and regional resources.

Kenntnisse

Experience in menopause care

Collaborative mindset

Strong prioritisation skills

Adaptable learner

Interest in virtual care and digital health

Fluent in English

Fluency in German

Jobbeschreibung

This role is a part-time role (20 hours per week).

We’re Progyny Global, part of the Progyny Inc. family. Our mission is to make fertility, pregnancy, and family-forming care accessible everywhere. As part of our expansion into (peri)menopause support, we’re looking for a compassionate, proactive, and experienced Menopause Care Expert to guide members and strengthen our internal expertise.

Your Role

As a Menopause Care Expert, you will provide high-quality virtual support to members navigating the menopause transition while serving as a trusted internal expert for our Member Experience team. You’ll play a key role in shaping menopause care at Progyny Global - from consultations and education to content, training, and knowledge management.

Tasks

• Conduct 1:1 video consultations with members on menopause-related topics.
• Act as the internal subject‑matter expert on menopause for the Member Experience team
• Review, audit, and support the development of menopause care content
• Help train and support our Care Experts, sharing knowledge and best practices
• Maintain and update a menopause knowledge hub with global applicability, including multilingual resources, regionally adapted medical guidelines, and culturally sensitive educational content.

Requirements

What We’re Looking For

• Proven experience in menopause care (e.g. menopause nurse, menopause coach, or comparable clinical background)
• Highly collaborative mindset, thriving in dynamic, cross‑functional, and international environments
• Structured and reliable way of working, with strong prioritisation skills and attention to detail
• Curious, adaptable learner, continuously expanding knowledge across menopause
• Strong interest in, or experience with, virtual care and digital health
• Fluent in English (spoken and written).
• Fluency in German would be a strong plus.

Benefits

• 💰 Competitive Base Salary: From €25000‑32000/ year.
• 🎯 Bonus Program & Company Equity: Bonuses and ownership opportunities to share in Progyny’s success.
• 👶 Fertility & Family‑Building Benefits: Access to the Progyny Global Platform with a €5,000 annual benefits budget.
• 🧘 Mental Health Support: 1:1 psychologist sessions and wellness tools via Nilo Health.
• 🚲 Sustainable Mobility Benefit: Choice between a Dance e‑bike subscription or a BVG public transport ticket.
• 💪 Urban Sports Club Discount: Access to discounted fitness and wellness activities.
• 🌴 Paid Leave: 30 days of paid leave per year.
• 🏡 Hybrid Work: Work from home up to two days per week.
• ✈️ Remote Work: Up to 8 weeks of remote work per year.
• 🍽️ Weekly Team Lunches: Team lunch every Thursday.

We believe in equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you’re passionate about building high‑performing teams, delivering world‑class care, and shaping the future of global member experience, we’d love to hear from you.