Membership Manager Europe (m-f-d)

FSC International; Bonn; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global non-profit organization is seeking a dedicated professional for the role focused on leading membership engagement in Europe. The ideal candidate will have a university degree and over 5 years of experience in outreach and stakeholder relations. Strong communication skills in English and French are essential. The role requires collaborative efforts to recruit new members and enhance existing relationships, contributing to the organization's mission in sustainable forestry. This position offers a hybrid working structure and additional benefits including 30 vacation days yearly.

Leistungen

30 vacation days yearly

Regional transportation ticket

Breakfast bars, coffee, tea

Learning lunches

Celebrate cultural festivals

Qualifikationen

• University degree in a relevant field such as Business Administration, International Relations, Communications, Social Sciences.
• At least 5 years of professional experience with at least two years in outreach and stakeholder relations.
• Experience in working with international organizations and project teams.
• Strong interpersonal and communication skills in English and French.
• Service and solution-oriented attitude.
• Collaborative working style and team building skills.
• Strong networking skills.
• Ability to work well as part of a multicultural global team.

Aufgaben

• Develop and lead FSC membership in the region.
• Analyse regional membership to identify gaps.
• Identify potential members to strengthen FSC mission.
• Recruit new members and retain existing ones.
• Create and implement outreach strategies.
• Ensure high-quality standards of member service.
• Keep members updated on key processes.
• Inform and train members as necessary.
• Develop engagement plans to increase participation.

Jobbeschreibung

The Scope

To lead FSC International membership development and engagement in Europe. Based on a solid knowledge of the region, the selected candidate will contribute to the development and implementation of a regional membership engagement and development plan for the recruitment, maintenance, and engagement of international members.

Main Roles & Responsibilities

• To develop and lead FSC membership in the region.
• To analyse the membership in the region to identify the gaps in the chamber and geographical distribution.
• To identify potential members to strengthen FSC mission in the region.
• To recruit new members and retain existing ones.
• To create and implement outreach strategies to expand FSC International membership base in the region.
• To create and implement strategies to achieve high-quality standards of member service.
• To keep members updated on all key FSC processes and key membership topics.
• To inform and train members in the region as necessary.
• To develop an engagement plan to increase and diversify the participation of members from the different chambers.

Your profile

Qualification, Experience and Skills

Education and Training

• University degree in a relevant field such as Business Administration, International Relations, Communications, Social Sciences, etc.

Working Experience, Style and Skills

• At least 5 years of professional experience, with at least two years in a role with relevant out‑reach and stakeholder relations and development.
• Experience in working with international organizations and international project teams and network partners.
• Strong interpersonal and communication skills in English and French.
• Service and solution‑oriented attitude to work.
• Collaborative working style and team building skills.
• Strong networking skills.
• Ability to work well as a member of a multi‑cultural, inter‑disciplinary global team.

Communication Skills & Languages

• Very good verbal and written communication skills.
• Fluency in English (spoken and written).
• Fluency in another European language is an asset.

Computer Skills

• Very good skills in the use of standard software packages (MS Office).
• Customer Relations Management (CRM) systems, for example Salesforce and / or Dynamics.

Why us?

• Be part of a globally recognized organization at the forefront of sustainable forestry and contribute to the mission to help protect the world’s forests.
• Play an active role in the FSC global community of 400+ forest stewards who come together in‑person at least once a year.
• Benefit from cross‑cultural collaboration and networking opportunities by working in a dynamic, inclusive, and diverse international culture with over 60 nationalities represented under one roof.
• Benefit from work‑life balance with our hybrid working structure.
• 30 vacation days yearly.
• Regional transportation ticket.
• Breakfast bars, coffee, tea.
• Take part in learning lunches.
• Celebrate together festivals from different cultures.

The Fine Print

• Location: Bonn, Germany.
• Working Hours: Full time - 40 hours per week.
• Duration of Employment: Temporary contract – 2 years (extension possible, subject to satisfactory performance).
• Starting Date: As soon as possible.
• Travel: Sporadic travel is required.

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We are looking forward to your application!

About us

Welcome to FSC!

The Forest Stewardship Council (FSC) is a globally recognized non‑profit organization at the forefront of promoting sustainable forestry. With over 150 million hectares of certified forests and a trusted reputation among NGOs, consumers, and businesses, FSC is leading the way in ensuring the long‑term health and resilience of the world’s forests.