Key Account Manager ePharmacies (m/f/d)

Kenvue Inc.; Neuss; On-site; EUR 55,000 - 85,000; Full time

Job summary

Kenvue Inc. is seeking a Key Account Manager for ePharmacies (m/f/d) to oversee daily commercial management of assigned ePharmacy customers in Germany.

You will steer revenue, market share, budgets and forecasts while collaborating with cross-functional teams to deliver growth. You will lead negotiations with purchasing and marketing, translate agreements into actions on assortment, pricing and promotions, and identify incremental growth opportunities using category insights and digital shelf

Qualifications

• Experience managing ePharmacy or online retail accounts.
• Strong negotiation and stakeholder-management skills.
• Data-driven mindset with ability to translate insights into action.

Responsibilities

• Owns daily commercial management of assigned ePharmacy customer, steering revenue, market share, budgets and forecasts.
• Leads customer negotiations with purchasing and marketing leads and translates agreements into actions across assortment, pricing, promotions, and activation.
• Identifies incremental growth opportunities using category insights, analytics, and digital shelf expertise to prioritize opportunities and drive cross-functional execution.
• Provides business analysis across the online marketplace, including sales share and 6P's: product placement, promotion, pricing, fulfillment, and ratings.

Skills

Account management

Negotiation

Insights & analytics

Category management

Digital shelf

Job description

Key Account Manager ePharmacies (m/f/d)

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who we are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

What you will do

• Owns the daily commercial management of assigned ePharmacy customer: steering revenue, market share, budgets, and forecasts, and proactively correcting deviations to deliver growth targets.
• Leads customer execution and negotiations: annual talks with purchasing and marketing leads, and translating agreements into concrete actions across assortment, pricing, promotions, and activation.
• Acceleration, category & execution champion: Identifies and accelerates incremental growth opps across SC brands, acting as project‑manager‑like owner for high‑impact initiatives. Leverages category insights, analytics, and digital shelf expertise to prioritize opps and drive cross‑functional execution, delivering fast, measurable impact beyond day‑to‑day customer management.
• Supporting sales teams and sales leaderships with business analysis across the online marketplace, including sales share and 6P's: product (assortment) placement (search, taxonomy, digital shelf), promotion (incrementality/ROI), pricing (MFP, subscriptions), purchase fulfillment (home delivery, 1-day, 2-day) and persuasion (ratings, reviews)