Key Account Manager

Karo Group, Inc.; Düsseldorf; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary pack

Growth opportunities

Flexible schedule

Job summary

Karo Healthcare in Düsseldorf seeks a Key Account Manager to own strategic relationships with leading customers across pharma, FMCG and pharmacy networks. You will drive turnover, margin and budget performance, and develop customer plans that boost sales and profitability.

This high-impact commercial role requires strong negotiation skills, a hands-on execution mindset and excellent German and English. You’ll collaborate with internal stakeholders and manage processes from strategy to delivery

Qualifications

• Proven experience in Key Account Management or Sales or Commercial roles.
• Strong ability to drive turnover, margin and budgets.
• Excellent negotiation skills and value-based selling approach.
• Able to translate strategy into actionable customer plans.
• Fluent in German and English; strong communication with internal stakeholders.

Responsibilities

• Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, and networks.
• Take responsibility for turnover, margin and budget performance across accounts.
• Build and execute strategic and operational customer plans to drive sales and profitability.
• Lead annual negotiations with key customers to balance opportunities with targets.
• Review and refine commercial terms and conditions.
• Drive promotions and initiatives based on shopper and customer needs.
• Identify new business opportunities and develop sales strategies.
• Monitor market trends and competitor developments to identify growth opportunities.
• Coordinate with internal teams as a trusted partner.

Skills

Key Account Management

Sales

Negotiation

Strategic planning

PowerPoint

Excel

Stakeholder management

Multilingual English/German

Tools

PowerPoint

Excel

Job description

Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.

Join us at Karo Healthcare on our exciting journey. We're currently looking for a Key Account Manager for our office in Düsseldorf.

What’s in it for you?

This is a high-impact commercial role for someone who enjoys moving fast, owning customer relationships and turning strategy into results. You’ll work with leading customers across the pharmacy and consumer healthcare landscape, take real responsibility for growth and profitability, and gain exposure to an ambitious international business that is scaling quickly.

What you’ll be doing

• Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, pharmacy cooperations and franchise pharmacy networks
• Take responsibility for turnover, margin and budget performance across your accounts
• Build and execute strategic and operational customer plans to drive sustainable sales, revenue and contribution margin growth
• Prepare and lead annual negotiations with key customers, balancing commercial opportunities with profitability targets
• Review and further develop sustainable commercial terms and customer conditions
• Drive targeted promotions and commercial initiatives based on shopper and customer needs
• Identify new business opportunities and develop innovative customer and sales strategies
• Monitor market, customer and competitor developments to identify growth opportunities and emerging trends
• Act as a trusted strategic partner and key point of contact for customers, while coordinating effectively with internal stakeholders across the business

• Proven experience in Key Account Management, Sales or Commercial roles, ideally within FMCG, consumer healthcare, pharmaceuticals or another fast-moving environment
• Strong commercial mindset with experience managing revenue, margin and customer budgets
• Excellent negotiation skills and a value-based selling approach
• Ability to combine strategic thinking with a hands-on, execution-focused way of working
• Strong communication and stakeholder management skills, with confidence engaging contacts at different organisational levels
• Solid customer and market understanding with the ability to translate insights into commercial actions
• Strong project management and organisational skills
• Confident user of Microsoft PowerPoint and ExcelExcellent written and spoken German and English

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in a young, international, and motivated team
• Start-up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.