Wholesale Customer Lead (m/f/d)

Kenvue; Neuss; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

30 days paid vacation

Hybrid working model (2–3 days office/

Job summary

Kenvue in Germany is seeking a senior professional to spearhead Go To Market wholesale and pharmacy cooperation strategy for Germany, collaborating with the Pharmacy Director to drive growth. You will lead annual planning, negotiate with key partners, manage the Wholesale P&L, and build strategic customer relationships across a large international footprint.

Fluent German and English required. This role offers a hybrid work model, generous vacation, and opportunities for cross-functional

Qualifications

• Master's degree or equivalent in a relevant field.
• Proven knowledge of the German OTC landscape.
• Experience in customer strategy and pharmacy sector.

Responsibilities

• Shape and execute the wholesale and pharmacy cooperation strategy for Germany.
• Own wholesale channel performance including sales, profitability, forecast accuracy, and budget.
• Own Wholesale P&L responsibilities.
• Build strategic customer partnerships.
• Lead annual customer planning, negotiations, and business planning with partners.
• Lead the sales cycle process including target setting and customer comms.
• Manage commercial investments and budgets with ROI focus.
• Collaborate with Field Force Lead, Shopper, Consumer & Professional marketing; input into internal meetings.
• Lead, coach and develop direct reports and talent planning.

Skills

Client development

Category experience

Stakeholder management

Communication skills

People management

Leadership

Data-driven decision making

Negotiation

German & English fluency

Education

Master's degree or equivalent

Job description

Who We Are

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Who We Are

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

What Will You Do

This critical role is dedicated to the best-in-class execution of our Go To Market strategy. In this role, in collaboration with the Pharmacy Director, you will continue to shape the Go To Market strategy, execute with excellence and develop an industry leading wholesale capability. You will have a passion for leaving each person and each retail environment better than you found them/it.

Key Responsibilities

• Shape and execute the wholesale and pharmacy cooperation strategy for Germany
• Own the commercial performance of the wholesale channel, including sales, profitability, forecast accuarcy and budget management
• Ownership and accountability for Wholesale P&L
• Build best-in-class strategic customer partnerships
• Lead annual customer planning, negotiations and business planning with key wholesale partners and cooperation customers
• Lead the sales cycle process, including target setting, agenda planning and customer communication
• Manage commercial investments and customer budgets with a strong focus on return on investment and sustainable growth
• Collaborate strongly with Field Force Lead, Shopper, Consumer & Professional marketing. Input as required into key internal meetings such as S&OP, Brand / Squad discussions, MPR, etc.
• Lead, coach and develop direct reports and contribute to talent development and succession planning withing the commercial organization

What We Are Looking For

• Several years of client development and/or category experience with proven track record, ideally in large international organizations with very diverse product portfolios
• Master's degree or equivalent
• Strong knowledge and experience of the German OTC landscape
• Proven expertise in customer strategy, particularly in the pharmacy sector
• Excellent stakeholder management with customers and internal partners
• Excellent communication strategies and skills
• Proven experience in people management and leading diverse teams with a value-based leadership approach, ideally in the field force environment
• Building a culture of accountability by improving current performance and taking responsibility
• Ability to translate insights into actions that challenge the status quo and strengthen our competitive advantage
• Willingness to take risks consistent with new Kenvue values by adapting a daring spirit
• Strong capability in analyzing results of recent projects; prepares field reports to improve future efforts and results
• Excellent negotiation and conflict management skills
• Ability to enjoy identifying and taking ownership of opportunities and challenges
• Fluency in written and spoken German and English

What’s In For You

• 30 days of paid vacation and 30 “Work from Anywhere” days per year
• Flexible/hybrid working model with 2-3 office/remote days per week
• A strong team spirit with flat hierarchies
• A unique development plan, regular trainings and training days to take your skills to the next level
• Cross-functional and international career development opportunities
• Modern office with canteen, free beverages & fruit, access to our gym and fitness classes
• Employee discount and corporate benefits

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.