Key Account Manager – E-Commerce (E-Pharmacy)

Cooper Consumer Health; Mannheim; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading healthcare company in Mannheim is looking for an experienced professional to drive business outcomes through effective key account management of eCommerce platforms. The successful candidate will shape strategies, manage performance, and create impactful content within the ePharmacy sector. This role requires a strategic thinker with strong project management skills and fluency in both English and German.

Qualifikationen

• Proven experience in key account management and digital content execution, ideally within ePharma or eCommerce.
• Strong project management skills leading initiatives across planning, content strategy, and performance marketing.
• Analytical mindset using data to guide decisions and identify growth opportunities.
• Strategic thinker balancing long-term vision and short-term results in a dynamic channel.
• Financial acumen with understanding of eCommerce P&L and investment management.
• Fluent in English and German, skilled in communication across global and local teams as a collaborator.
• Familiarity with eCommerce tools, analytics, and performance platforms.
• Proactive self-starter taking ownership and driving results.

Aufgaben

• Drive growth by managing key accounts to deliver sales and profitability targets.
• Build and execute growth and channel plans to expand ePharmacy presence.
• Manage ePharmacy P&L optimizing investments for sustainable growth.
• Lead planning and execution of brand content across ePharmacy platforms.
• Turn data into actionable plans improving performance metrics.
• Plan promotional events and activations driving shopper engagement.

Kenntnisse

Key account management

Digital content execution

Project management

Analytical mindset

Strategic thinking

Financial acumen

Collaborative communication

Negotiation skills

Jobbeschreibung

Responsible for driving business outcomes through direct key account management of leading eCommerce platforms, & ownership of content planning & execution across our brand portfolio in the eComm channel.

Key Responsibilities

• Drive growth: Manage key ecomm accounts to deliver sales and profitability targets, strengthen customer partnerships, and lead effective negotiations.
• Shape strategy: Build and execute growth and channel plans that expand our ePharmacy presence and deliver measurable business results.
• Own performance: Manage the ePharmacy P&L, optimizing investments and identifying opportunities to unlock sustainable growth.
• Create impact through content: Lead planning and execution of best-in-class brand content across ePharmacy platforms in collaboration with global and local teams.
• Leverage insights: Turn data and analytics into actionable plans that improve performance across visibility, conversion, and share metrics.
• Activate the channel: Plan and deliver promotional events and activations that drive shopper engagement and repeatable success for our brands.

Experience Profile

• Proven experience in key account management and digital content execution, ideally within ePharma or eCommerce environments.
• Strong project management skills with the ability to lead initiatives across assortment planning, content strategy, and performance marketing.
• Analytical mindset — confident using data and insights to guide decisions and identify growth opportunities.
• Strategic thinker with the ability to balance long-term vision and short-term results in a dynamic channel.
• Financial acumen and understanding of eCommerce P&L, including trade and A&P investment management.
• Collaborative communicator fluent in English and German, skilled at partnering across global and local teams.
• Platform-savvy, with familiarity across eCommerce tools, analytics, and performance platforms.
• Proactive self-starter who takes ownership, acts decisively, and drives results.
• Confident negotiator comfortable engaging with both existing and new customers to unlock commercial opportunities.