Key Account Manager eCommerce

EMEA Recruitment; Heidelberg; Hybrid; EUR 60,000 - 75,000; Full time

Job summary

A leading international FMCG company in Heidelberg is seeking a Key Account Manager to drive growth and manage relationships with eCommerce customers. The ideal candidate will have a Bachelor's degree in Business, 4-5 years of relevant experience, and fluency in German and English. This role requires strong project and account management skills, along with the ability to analyze market opportunities and trends. The position involves 3 days in-office work.

Qualifications

• 4-5 years’ experience in Sales, eCommerce, Digital Marketing, or Consumer Experience.
• P&L and budget management experience.
• Strong analytical skills to spot opportunities and risks.

Responsibilities

• Develop and grow business with assigned eCommerce customers.
• Identify new online market opportunities and integrate them into current business.
• Analyze product, pricing, content, promotions, and customer engagement.

Skills

Account management

Project management

Commercial skills

Understanding of eCommerce trends

Fluent in German

Fluent in English

Education

Bachelor’s degree in Business or related field

Job description

Our client is a leading international FMCG company, home to a portfolio of well-known and trusted brands.

We are looking for a Key Account Manager to drive growth and manage relationships with eCommerce customers.

This role is located in Heidelberg, Germany (3 days in-office).

Responsibilities

• Develop and grow business with assigned eCommerce customers
• Identify new online market opportunities and integrate them into the current business
• Analyze product, pricing, content, promotions, and customer engagement to spot opportunities and risks
• Work with marketing teams to plan content, product mix, and promotional campaigns with a focus on ROI
• Track performance using KPIs such as traffic, conversion, basket size, and repeat purchases
• Share and implement best practices across regions
• Support customer meetings and budget tracking throughout the year

Qualifications

• Bachelor’s degree in Business or related field
• 4-5 years’ experience in Sales, eCommerce, Digital Marketing, or Consumer Experience
• Strong account management, project management, and commercial skills
• Understanding of online consumer behavior and eCommerce trends
• P&L and budget management experience
• Fluent in German and English

Due to the high volume of applications we receive, we’re only able to contact those selected for the next stage of the process. If you haven’t heard from us within five working days, unfortunately your application has not been successful. Please continue to explore future opportunities at www.emearecruitment.com

EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.