Key Account Manager (m/w/d) E-Commerce

Vitakraft pet care GmbH & Co. KG; Bremen; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Bicycle leasing

Discounted fitness membership

Job summary

Vitakraft pet care GmbH & Co. KG is seeking a Key Account Manager with an e-commerce focus to drive B2B relationships, onboard new e-commerce partners, and expand the D2C online shop.

Based in Bremen, you will coordinate with external agencies and help shape omnichannel strategies across markets. The role requires 3–5 years in FMCG e-commerce, a business/ economics degree, and fluency in German and English.

Qualifications

• Bachelor's degree in Business Administration, Economics, or a comparable qualification
• Three to five years of sales experience in FMCG e-commerce
• Strong strategic and analytical skills, combined with excellent communication abilities and a collaborative mindset
• Passion for continuous change, driving initiatives, and taking ownership of responsibilities
• Excellent German and English language skills, with strong presentation and communication capabilities

Responsibilities

• Management of B2B customers, including Zooplus, Europe's largest pure-play pet food retailer, covering all country-specific marketplaces
• Onboarding and development of additional e-commerce customers and establishment of standards for efficient customer management and governance
• Responsibility for the further development and international expansion of the D2C online shop, including management and coordination of external agencies
• Development of strategies for cross-customer internal e-commerce processes, with a particular focus on integrating Omnichannel Key Account Management (KAM) execution
• Strategic support for online accounts in brick-and-mortar retail

Skills

German language proficiency

English language proficiency

Strong communication

Analytical skills

Collaborative mindset

Education

Bachelor's degree in Business Administration or Economics

Job description

Vitakraft is a leading international company in the pet care industry. With more than 185 years of experience, we develop and manufacture high-quality, needs-based products for responsible and species-appropriate pet care.

With around 1,100 employees across 24 countries worldwide, we distribute approximately 1.2 million products every day. Our umbrella brand Vitakraft® is one of the world's leading brands in the pet care industry.

To strengthen our team, we are looking for a Key Account Manager (m/f/d) E-Commerce to join us at the earliest possible date.

Your Responsibilities

• Management of B2B customers, including Zooplus, Europe's largest pure-play pet food retailer, covering all country-specific marketplaces
• Onboarding and development of additional e-commerce customers and establishment of standards for efficient customer management and governance
• Responsibility for the further development and international expansion of the D2C online shop, including management and coordination of external agencies
• Development of strategies for cross-customer internal e-commerce processes, with a particular focus on integrating Omnichannel Key Account Management (KAM) execution
• Strategic support for online accounts in brick-and-mortar retail

What You'll Bring

• Bachelor's degree in Business Administration, Economics, or a comparable qualification
• Three to five years of sales experience in FMCG e-commerce
• Strong strategic and analytical skills, combined with excellent communication abilities and a collaborative mindset
• Passion for continuous change, driving initiatives, and taking ownership of responsibilities
• Excellent German and English language skills, with strong presentation and communication capabilities

What We Offer

• An internationally successful branded goods company
• Continuous growth and a strong commitment to modern structures, efficient processes, and digital/intelligent systems
• Exciting responsibilities and the opportunity to actively shape structures and processes
• Process-oriented, transparent, and future-focused ways of working
• Open communication and a collaborative working environment
• A high degree of autonomy and creative freedom within your area of responsibility
• Bicycle leasing program
• Discounted fitness membership through our partner network
• and much more!