IT-Techniker

Infosys BPM; Asbach; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A global digital services firm is hiring an Onsite Support Engineer located in Asbach, Germany. This role involves delivering hands-on End User Computing support in a dynamic international environment. Responsibilities include troubleshooting desktop and application issues, managing incidents, and guiding end users. Key qualifications required are expertise in Windows OS, SCCM, and MS Office, alongside strong communication skills and fluency in German. The position offers a permanent employment contract with career progression opportunities.

Leistungen

Permanent employment contract

Access to international training platforms

Transparent career progression

Collaborative team culture

International exposure

Qualifikationen

• Experience in a customer-facing EUC / Desktop / Onsite support role.
• Strong knowledge of Windows OS, SCCM, and MS Office 365.
• Good understanding of Microsoft technologies.

Aufgaben

• Provide onsite EUC support for desktops, laptops, applications, and peripherals.
• Troubleshoot and resolve incidents, requests, and problems within SLAs.
• Monitor system performance and proactively address issues.

Kenntnisse

Customer-facing EUC support experience

Windows OS knowledge

SCCM expertise

MS Office 365 understanding

Excellent communication skills

Fluency in German

Jobbeschreibung

We’re Hiring | Onsite Support Engineer (Technical Process Specialist)

Location: Asbach-Baeumenheim, Germany

Onsite Role

Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow! One of our clients is a well-known international company. For this client we are looking for a well-organized, ambitious.

We are looking for a customer-focused Onsite Support Engineer to deliver hands‑on End User Computing (EUC) support in a dynamic, international environment.

Key Responsibilities

• Provide onsite EUC support for desktops, laptops, applications, and peripherals
• Troubleshoot and resolve incidents, requests, and problems within SLAs
• Support Windows 7 & 10, Microsoft Office 365, and application environments
• Perform OS imaging, PC setup, software deployment, and asset management using SCCM
• Monitor system performance and proactively address issues
• Guide end users with technical advice and basic training
• Maintain documentation and collaborate with internal teams, vendors, and third parties.

Required Skills & Experience

• Experience in a customer-facing EUC / Desktop / Onsite support role
• Strong knowledge of Windows OS, SCCM, and MS Office 365
• Experience with incident, problem, request, and asset management
• Good understanding of Microsoft technologies
• Excellent communication and interpersonal skills
• Fluency in German

What We Offer

• Permanent employment contract
• Access to international training platforms
• Transparent career progression
• Collaborative and supportive team culture
• International exposure

By applying for this job posting using LinkedIn Easy Apply you confirm that you have gone through the Infosys privacy notice https://globalcareers.infosysbpm.com/infosysbpm/privacy-notice#germany