IT System Administrator (m/f/d)

IronMaxx Nutrition GmbH & Co. KG; Hürth; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A dynamic nutrition company in Hürth seeks an IT all-rounder to support their IT team. You will provide operational IT support, manage 1st and 2nd level IT inquiries, and maintain various systems including Microsoft 365 and Hyper-V. The ideal candidate has a vocational IT qualification, hands-on experience in IT support, and is proficient in both German and English. Join a team dedicated to ensuring a smooth and stable IT environment.

Qualifikationen

• Completed vocational training in IT or a comparable qualification.
• Solid experience in 1st and 2nd level support in Windows-based environments.
• Good working knowledge of Microsoft 365 services including user and permissions management.

Aufgaben

• Handle 1st and 2nd level IT support for the IronMaxx Group.
• Manage incidents and service requests via a ticketing system.
• Administer and maintain the Microsoft 365 environment, including user management.

Kenntnisse

IT support

System administration

Windows-based environments

Microsoft 365

Hyper-V

PowerShell

Networking (TCP/IP, DHCP, DNS)

German language proficiency

English language proficiency

Ausbildung

Vocational training in IT or comparable qualification

Tools

Microsoft 365

Hyper-V

Arcserve

3CX telephony system

OPNsense

Synology systems

Jobbeschreibung

#BEcomeMAXX

You are an IT all-rounder with a strong hands-on mentality and enjoy keeping systems running smoothly? Your focus is on operational IT support, system maintenance, and reliable day-to-day operations rather than strategy or leadership? Then join the IronMaxx team and support our IT team in ensuring a stable and efficient IT environment.

Your skillset - as strong as our protein

• Completed vocational training in IT or a comparable qualification
• Practical experience in IT support or system administration with a strong hands-on mentality
• Solid experience in 1st and 2nd level support and Windows-based environments
• Good working knowledge of Microsoft 365 (user, permissions, core services)
• Experience with virtualization (Hyper-V) and backup solutions (ideally Arcserve)
• Basic knowledge of Windows Terminal Server (RDS), networking (TCP/IP, DHCP, DNS), and IT security fundamentals
• Experience with firewall systems (ideally OPNsense) and Synology storage systems
• Basic experience with PowerShell for administrative tasks
• Service-oriented, structured, and reliable working style
• Very good German and good English skills

Ready to perform? Your tasks with MAXXimum focus

Operational IT Support & Helpdesk

• Handling 1st and 2nd level IT support for the IronMaxx Group
• Receiving, processing, and documenting incidents and service requests via a ticketing system
• Direct user support, including:
  • Setup, maintenance, and troubleshooting of printers and peripherals
  • Configuration and support of end-user devices (Windows clients, notebooks)
  • General IT workplace support for employees

Workplace & User Management

• Day-to-day administration of the Microsoft 365 environment, including:
  • User creation, changes, and deactivation
  • Permission and group management
  • Support for Exchange Online, Microsoft Teams, OneDrive, and SharePoint
• Execution of onboarding and offboarding tasks based on defined processes
• Basic automation and recurring admin tasks using PowerShell

Server, Backup & Infrastructure Operations

• Operational support of the on-premises server environment
• Maintenance of Windows Terminal Server (RDS) environments
• Day-to-day operation of virtual machines (Hyper-V)
• Monitoring and execution of backup and restore processes with Arcserve
• Basic administration of Synology systems (storage, access rights, backups)
• Support in maintaining firewall systems (OPNsense)
• Monitoring system availability, performance, and basic security measures

Telephony & Documentation

• Administration and maintenance of the 3CX telephony system
• Creation and maintenance of technical and user documentation
• Support in testing and rolling out new hardware and software solutions