IT Support Specialist

BCIC Swiss; Frankfurt; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

BCIC Swiss GmbH is seeking a skilled IT Support Specialist to join their onsite team in Frankfurt, Germany. The ideal candidate will have 3-5 years of experience in IT support, fluent in English and German, and possess strong skills in troubleshooting, Active Directory, and Microsoft 365. Responsibilities include providing desktop support, troubleshooting issues, and managing IT assets. Join an innovative team dedicated to excellent service and support.

Qualifikationen

• 3-5 years of experience in IT support.
• Fluent in English and German (C1 / Native level).
• Strong communication and problem-solving skills.

Aufgaben

• Provide onsite desktop and end-user support.
• Troubleshoot Microsoft Windows, Microsoft 365, and networking issues.
• Handle laptop/desktop setup, deployment, and hardware support.
• Manage Active Directory tasks and user support.
• Support meeting room AV and video conferencing systems.
• Maintain IT assets, documentation, and ticket updates.
• Assist with IT rollouts and project-related activities.

Kenntnisse

Troubleshooting

Problem Solving

Help desk & ticketing systems

Windows & macOS support

Basic Networking

Tools

Active Directory

Microsoft 365

Jobbeschreibung

Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking.

Description

BCIC Swiss GmbH is currently looking for a skilled and proactive IT Support Specialist to join our onsite team in Germany.

Responsibilities

• 1.Provide onsite desktop and end-user support
• 2.Troubleshoot Microsoft Windows, Microsoft 365, and networking issues
• 3.Handle laptop/desktop setup, deployment, and hardware support
• 4.Manage Active Directory tasks and user support
• 5.Support meeting room AV and video conferencing systems
• 6.Maintain IT assets, documentation, and ticket updates
• 7.Assist with IT rollouts and project-related activities

Requirements

• 3-5 Years of experience
• Currently residing in Germany with a valid work permit
• Fluent in English and German (C1 / Native level)
• Strong experience in IT support and desktop support environments
• Good knowledge of Active Directory, Microsoft 365, and basic networking
• Strong communication and problem-solving skills