IT Support Specialist

HirePrime; Berlin; Hybrid; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Hybrid work flexibility

Certification and training support

Job summary

HirePrime is seeking an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You will support end users, manage IT equipment, and help ensure systems run smoothly and securely. This is a great opportunity for someone building a broad foundation in IT support.

The role offers hybrid work with 0-2 years of experience, and a salary range of $45,000–$56,000 per year. Join us to grow your skills across hardware, software, and network support.

Qualifications

• Associate's or Bachelor's degree in IT or related field preferred.
• 0-2 years of IT support or related experience preferred.
• Working knowledge of Windows/Mac operating systems and networking basics.
• Relevant certifications (CompTIA A+, Network+) a plus.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Set up, configure, and maintain computers and peripherals.
• Support user account management and access provisioning.
• Assist with basic network troubleshooting.
• Maintain IT asset inventory and documentation.
• Support software installations and updates.

Skills

Windows OS

Mac OS

Networking basics

Troubleshooting

Customer service

Education

Associate's or Bachelor's degree in IT or related field

Tools

CompTIA A+

Network+

Job description

We are hiring an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You'll support end users, manage IT equipment, and help ensure systems run smoothly and securely. Great opportunity for someone building a broad foundation in IT support.

IT Support Specialist

Employment Type: Full-Time, Permanent

Work Arrangement: Hybrid

Experience Required: 0-2 years

Salary: $45,000-$56,000/year

Job Summary

We are hiring an IT Support Specialist to maintain and troubleshoot technology systems across the organization. You'll support end users, manage IT equipment, and help ensure systems run smoothly and securely. Great opportunity for someone building a broad foundation in IT support.

Responsibilities

• Provide technical support for hardware, software, and network issues
• Set up, configure, and maintain computers and peripherals
• Support user account management and access provisioning
• Assist with basic network troubleshooting
• Maintain IT asset inventory and documentation
• Support software installations and updates
• Escalate complex technical issues appropriately
• Assist with IT-related projects as assigned

Requirements & Qualifications

• Associate's or Bachelor's degree in IT or related field preferred
• 0-2 years of experience in IT support or a related role
• Working knowledge of Windows/Mac operating systems and networking basics
• Strong troubleshooting and customer service skills
• Relevant certifications (CompTIA A+, Network+) a plus
• Ability to prioritize multiple support requests

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Hybrid work flexibility
• Certification and training support

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.