IT Support (mfd)

APARAVI Europe; München; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading data management company is seeking an experienced IT Support professional for their Munich office. The role involves providing 1st level support, managing IT assets, and maintaining the company's IT infrastructure. Candidates must have 5 years of experience and be business fluent in German and English. This position offers a generous salary, flexible hours, and a friendly working environment. Join a vibrant team dedicated to innovation and excellence in data management.

Leistungen

Above average salary

30 vacation days per year

Company pension plan

Teambuilding Events

Qualifikationen

• 5 years of professional experience in IT support.
• Business fluent in German and English.
• Experience in networking and user interaction.

Aufgaben

• 1st level support and documentation via the Jira ticket system.
• Manage IT asset inventory and support requests.
• Internal account management and IT infrastructure maintenance.

Kenntnisse

Support experience

Customer orientation

German language proficiency

English language proficiency

Network experience

Cloud application experience

Enthusiastic team player

Ausbildung

Relevant degree/qualification

Tools

Jira

Microsoft 365

Ubiquiti Unifi switches

Confluence

Azure AD

Jobbeschreibung

YOU WANT TO CHANGE THE WORLD WELCOME TO APARAVI

Want to make history with Aparavi As a start-up company we offer multi-cloud data management that deals with the huge volume of unstructured data that must be retained for purposes such as compliance historical references annual reports and analysis. We want to give companies back control of their data so that they can fully exploit their potential.

Your role at Aparavi

• 1st level support and documentation via the Jira ticket system
• IT asset inventory management
• Receiving triaging and recording technical requests
• Internal IT support (installation and configuration of hardware and software diagnosis and problem resolution)
• Internal account management (Onboarding and Offboarding)
• Administration of 1Password Ubiquiti Unifi switches Hubspot Atlassian Confluence Jira Office 365 and Azure AD
• Maintaining the company IT infrastructure and procuring new equipment (networking cabling access points and workstations)
• IT security policies in accordance with ISO standards
• Mobile Device Management
• Administration of the Microsoft 365 admin center Teams SharePoint Microsoft Azure Microsoft Defender
• Microsoft Outlook Microsoft Exchange etc. and Quarantine / Anti-spam policies
• Participating in ISO audits
• Conducting IT security training for employees
• Developing and proposing optimal solutions aligned with our business vision and culture
• Collaborating with external vendors and service partners to obtain product information and resolve technical issues

What we are looking for

A passionate IT Support to join our Munich office. No REMOTE.

What we expect from you

• 5 years of professional experience in support
• Relevant degree / qualification
• Experience in dealing with users
• Experience in the network sector
• High customer and service orientation
• Ideally experience with Cloud applications
• Passion for commissioning hardware and installing software
• Enthusiastic team player and independent work
• Business fluent in German and English

What we are offering you

• Above average salary and permanent employment
• Flexible working hours with a work-life balance
• 30 vacation days per year
• Company pension plan
• Continuous development through internal and external training programs
• Continuing education
• Teambuilding Events
• Friendly and multicultural working environment
• Modern and exciting workplace in the heart of Munich with free drinks and snacks

Our DNA

We are continually searching for Aparavians who will enrich our team regardless of their gender nationality ethnic origin religion worldview disability age or sexual identity.

About us

Aparavi wurde 2018 in der Schweiz gegründet. Seitdem entwickelt und vertreibt das Unternehmen mit weltweit rund 80 Mitarbeitern aus über 15 Nationen seine Data-Intelligence- & AI-Plattform in Europa und den USA. Die APARAVI Plattform verschafft ihren Kunden einen Überblick über die gesamte eigene komplexe Datenlandschaft unabhängig davon wo Dateien abgelegt sind. Darüber hinaus hilft die Lösung diese unstrukturierten Daten und auch deren Inhalte zu analysieren zu verstehen zu bearbeiten und in automatisierten Data-Lifecycle Prozessen effizient zu managen.

Contact

Interested Looking forward to your full application under specification of your possible starting date and salary expectation to :

Geraldine Hild

Key Skills

Baan,English Language,Ideas,Access,Games,Application Management

Employment Type : Full-Time

Experience : years

Vacancy : 1