IT Support Engineer Ulm, Germany

LSN-IT; Ulm; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

An IT support company in Ulm, Germany is seeking a Desktop Support Engineer to provide on-site and remote IT support. Responsibilities include troubleshooting hardware and software issues, and maintaining the ticketing system. Candidates should have 2+ years of IT support experience, a degree in IT/Computer Science, and relevant certifications. Apply now to be part of a dynamic international team.

Qualifikationen

• 2+ years IT support experience required.
• Adaptability and strong collaboration skills are essential.

Aufgaben

• Provide 1st & 2nd level desktop support for Windows/macOS users.
• Troubleshoot hardware, software, and network issues.
• Update ticketing system and inform users of progress.

Kenntnisse

1st & 2nd level desktop support

Troubleshooting hardware/software issues

Strong knowledge of Windows 10-11

Active Directory (AD)

MS Office 365

Ausbildung

Degree in IT/Computer Science or equivalent

Certifications: CompTIA A+, MCP (or higher)

Jobbeschreibung

We are looking for a Desktop Support Engineer for our client in Ulm, Germany. You’ll be the go-to person for troubleshooting, hardware/software support, and ensuring smooth IT operations – both on-site and remotely.

What you’ll do

• 1st & 2nd level desktop support for Windows/macOS users
• Troubleshoot hardware, software and network issues
• Keep ticketing system updated and users informed

What you bring

• 2+ years IT support experience
• Degree in IT/Computer Science or equivalent
• Certifications: CompTIA A+, MCP (or higher)
• Strong knowledge of Windows 10-11, AD, MS Office 365

💡 Join us if you’re adaptable, collaborative, and ready to make an impact in a dynamic IT environment!

👉 Apply now and be part of our international team.