IT-Service-Portfolio-Manager (m/f/x)

Liebherr Group; Kirchdorf an der Iller; Vor Ort; EUR 60.000 - 70.000; Vollzeit

Zusammenfassung

Die Liebherr Group sucht einen IT Service Portfolio Manager (m/f/x), der für die strategische Ausrichtung und Weiterentwicklung des IT Service Portfolios verantwortlich ist. In dieser Rolle arbeiten Sie eng mit verschiedenen Abteilungen zusammen, um sicherzustellen, dass das Portfolio den Geschäftsprioritäten und Sicherheitsanforderungen entspricht. Sie bieten KPI-Reporting und tragen zur Reifung des IT-Service-Managements innerhalb der Organisation bei. Werden Sie Teil eines international erfolgreichen Familienunternehmens mit zahlreichen Entwicklungsmöglichkeiten.

Leistungen

Flexible und hybride Arbeitsweise

Attraktive Vergütung und Sozialleistungen

Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung

Betriebliche Altersvorsorge

Mitarbeitervorteile & Rabatte

Gesundes & regionales Catering

EGYM Wellpass

Qualifikationen

• Mehrjährige Erfahrung in IT-Service-Management und Portfolio-Management.
• Praktische Erfahrung mit ITIL- und COBIT-Frameworks.
• ITIL Foundation-Zertifizierung erforderlich.

Aufgaben

• Strategische Verantwortung für das IT-Service-Portfolio und dessen Weiterentwicklung.
• Sicherstellung der Transparenz über IT-Dienstleistungen.
• Definition und Governance der Service-Design-Prinzipien.

Kenntnisse

Analytische Fähigkeiten

Konzeptionelles Denken

Kommunikationsfähigkeiten

Ausbildung

Hochschulabschluss in Wirtschaftsinformatik oder vergleichbarem Bereich

Tools

ITIL

COBIT

Jobbeschreibung

The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. This role focuses on managing and evolving the IT Service Portfolio to ensure strategic alignment, transparency, and efficiency in the delivery of IT services across the organisation.
The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment of the IT Service Portfolio, covering current, future and end-of-life services. The role ensures that the portfolio reflects business priorities, information security aspects, supports informed decision-making, and drives the evolution of our IT service landscape in line with corporate goals. In close cooperation with service owners, finance, information security, demand and catalogue management functions, the role fosters cross-functional collaboration and transparency across all levels of the organisation.
Key aspects of this role include standardised, secure, reusable IT service tailoring, as well as measurable IT service delivery in line with business criticality on a cross-functional, global scale.

Creating passion: your responsibilities

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards
• Collaborating closely with financial management, IT controlling, demand management, service implementation and operations
• Supporting budgeting, cost allocation models and service pricing mechanisms
• Providing KPI based regular IT service portfolio reporting (e.g. SLA compliance, utilization, financials, performance) and risk management
• Driving the maturity of IT service management across the organization
• Engaging with service owners, catalogue managers, and other portfolio stakeholders
• Participating in regular meetings and workshops with adjacent departments such as service implementation and IT operation
  
  

Contributing your strengths: your qualifications

• Several years of experience in IT Service Mgt., Application Lifecycle Mgt., Portfolio or Catalogue Mgt.
• University degree in business informatics or a comparable field
• Practical experience in IT Service Mgt. frameworks such as ITIL and COBIT
• ITIL Foundation certification (or higher), ideally complemented by COBIT certification
• Strong analytical skills combined with a structured and quality-driven working style
• Exceptional conceptual thinking and communication abilities
• Experience in IT financial structures and service governance processes
• Experience in the definition, negotiation and implementation of SLAs and further KPIs
• Fluent English skills in written and spoken form (ideally C1 level), German is a plus
  
  

Our commitment to you: your benefits
As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities.
Become part of our strong team and get to know the Liebherr Group as a reliable partner.
Our benefits:

• An exciting opportunity to lead in the convergence of technology and business strategy, shaping the future
• The opportunity to be a part of a global leader in innovation
• A dynamic and supportive work environment with opportunities for personal and professional growth
• Shaping and supporting meaningful change within our IT world
• Attractive remuneration and social benefits
• Flexible and hybrid working
• Freedom for creative work
• Company pension scheme
• Crisis-proof workplace
• Individual development and training opportunities
• Employee benefits & discounts
• Bicycle leasing
• Healthy & regional catering
• Company health management
• EGYM Wellpass
  
  

Get your own impression of our Oberopfingen site: Liebherr - Imagefilm Standort Oberopfingen - YouTube and find your perfect match in our family business: Liebherr - Finde dein perfektes Match! (youtube.com)
Please only use the online application option.
Haben wir Ihr Interesse geweckt? Dann freuen wir uns über Ihre Online-Bewerbung. Bei Fragen kontaktieren Sie bitte Ümit Arici.
One Passion. Many Opportunities.

Das Unternehmen
Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.

Standort
Liebherr-IT Services GmbH
St. Vitus 1
88457 Kirchdorf/Oberopfingen
Deutschland (DE)

Kontakt
Ümit Arici
[e-mail]

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