Inside Sales Representative

株式会社村田製作所; Deutschland; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

Join a leading global high-tech company focused on electronics solutions. This role involves managing customer-related administrative tasks, ensuring smooth communication between departments, and maintaining customer records. Applicants should possess relevant experience and education, with strong skills in customer relationship management and ERP systems. A permanent position with excellent development opportunities awaits you.

Leistungen

Permanent position in a successful international company

Extensive induction program

Public transport subsidies and bike leasing options

Wide range of employee discounts

Regular health offers

Opportunities to participate in CSR activities

Qualifikationen

• 3 years of relevant professional experience.
• Basic product knowledge and readiness for business trips.

Aufgaben

• Maintain customer files and process sample orders.
• Facilitate communication and cooperation between departments.
• Control sales margins and support contract management.

Kenntnisse

Customer Relationship Management

ERP Systems

Communication

MS Office

Quality Management

Ausbildung

Secondary school level or equivalent

Jobbeschreibung

Murata's technologies, products and solutions are used everywhere, contributing to a safer, healthier and more efficiently connected world.
As a global high tech house we are challenging ourselves every day to develop electronics solutions enabling innovations and shaping the future.
Whether you are an experienced professional or a new graduate, you will find great opportunities to contribute, learn, and develop alongside a talented, diverse global team.

Responsibilites and Tasks

All customer related administrative business creation activities:

• Keep Customer Cross Reference files up-to-date in line with agreed contracts and quotations on a global base (other RMC to advice) by providing the sales prices to Customer Service
• Sample order processing and follow-up together with External Sales: in order to optimize the opportunity of Murata’s products being included in new designs
• Master file maintenance in cooperation with Customer Service: facilitate the day-to-day running of the customer’s account
• Maintain accurate customer information, in order to have a clear record of customers’ specific requirements
• Quotation process in cooperation together with External Sales: prepare calculations, annual negotiations, quotations; maintain the (global) price files and follow-up activities (following our internal regulations and Export Control regulations)
• Register and maintain special global price groups
• Join customer visits with External Sales when needed (e.g. annual negotiations, Logistics/SCM, etc.)
• Continuously control the sales margin and take counter measures together with External Sales when necessary
• Track Sales figures of our customers together with Sales and Business Planning
• Global LOI tracking and shortage management together with Global Account Management
• Support of contract management in cooperation with Customer Service and other operational departments (SCM topics, lead time, appendixes, etc.)
• Maintain excellent working relations with your customer contacts
• Internal relationship: facilitate the smooth communication and positive cooperation between Inside Sales and other Murata departments
• Follow-up together with External Sales the in-time payment of our customers and solve issues (e.g. prices differences, Debit/Credit Notes, etc.)
• Support internal and external projects

Required Knowledge/Experience

• Secondary school level or comparable commercial education in connection with the appropriate professional experience (3 years)
• First experience with ERP systems (USSO/AS400, SAP, ...)
• Good English and local language skills in speaking and writing
• Good skills in standard software (MS Office, ...) and Murata specific software
• Basic product knowledge
• Basic knowledge in Quality Management
• Ready for business trips

What we offer to you:

• A permanent position in a successful company in an international environment
• Extensive induction program for a successful start and opportunities for further development
• Very good accessibility thanks to public transport connections and a large number of parking and bicycle spaces
• Subsidy for public transport, possibility of bike leasing
• Wide range of employee discounts
• Regular health offers
• Opportunities to participate in CSR activities

Are you interested in joining us?

We look forward to receiving your application via our online Careers portal. Your contact person is Claudia WInter and she will be happy to answer any questions you may have at [phone].

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