[Hiring] Senior Product Manager @OpenLoop

OpenLoop; Deutschland; Remote; EUR 124.000 - 146.000; Vollzeit

Zusammenfassung

A telehealth solutions provider is hiring a Senior Product Manager to focus on creating data-driven product experiences that enhance patient care. This remote role requires over 7 years of experience in product management, particularly in healthcare or SaaS. Candidates should have a strong understanding of APIs and telehealth compliance. Join a company dedicated to empowering patient experiences and delivering innovative solutions.

Leistungen

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Accounts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance

Qualifikationen

• 7+ years of product management experience in healthcare, SaaS or e-commerce.
• Strong customer advocacy, ensuring patient needs shape product strategies.
• Ownership mindset, driving impact beyond your direct role.

Aufgaben

• Own the patient journey by developing and executing strategies to enhance the patient experience.
• Drive innovation by leading the creation of patient-focused products.
• Collaborate across teams to deliver impactful products.

Kenntnisse

Product management experience in healthcare

Customer advocacy

Technical understanding of APIs

Experience with telehealth compliance

Strategic thinking

Ausbildung

Bachelor’s Degree in Engineering or Computer Science

Tools

AI technologies

B2C applications

Jobbeschreibung

Overview

Sep 22, 2025 - OpenLoop is hiring a remote Senior Product Manager. Salary: $148,000 - $172,000 USD. Location: USA.

About the Role

OpenLoop is looking for a Senior Product Manager, Patient Experience to join our team remotely or at our HQ in Des Moines, IA. In this role, you will focus on creating data-driven product experiences, collaborating with teams and understanding patient needs to ensure quality care access and a world-class user experience. This role directly impacts our end-user, the patient.

What You\'ll Do

• Own the patient journey by developing and executing strategies to enhance the patient experience, from scheduling to post-visit engagement.
• Drive innovation by leading the creation of patient-focused products, including a next-generation portal and commerce platform integrations, ensuring seamless functionality and exceptional user experience.
• Leverage AI technologies to improve patient experiences and outcomes.
• Collaborate across teams (engineering, design, marketing, operations) to deliver impactful, mission-aligned products.
• Focus on scalability, building solutions adaptable to a diverse client base from startups to established healthcare providers.
• Embrace data-driven decisions using analytics and patient feedback to identify improvements and measure success.
• Own and oversee the product lifecycle from ideation to launch and beyond.
• Define the roadmap by prioritizing features based on business impact and customer needs.
• Conduct product research to map the patient journey, understand pain points, and offer solutions.
• Enable integrations with third-party platforms to elevate the patient experience.
• Evangelize the patient perspective, advocating for the patient experience and aligning stakeholders.
• Other duties as assigned.

Who You Are

• Bachelor’s Degree in Engineering, Computer Science or related field.
• 7+ years of product management experience in healthcare, SaaS or e-commerce.
• Technical background or understanding of APIs and integrations.
• Experience with telehealth and healthcare compliance (e.g., HIPAA).
• Strong customer advocacy, ensuring patient needs shape product strategies.
• Ownership mindset, driving impact beyond your direct role.
• Track record of simplifying processes and proposing bold, innovative solutions.
• Sound judgment, openness to diverse perspectives, and ability to challenge assumptions.
• Commitment to continuous learning and staying ahead of industry trends.
• Strategic thinking to redefine patient care in ambiguous, changing environments.
• Proven ability to deliver strong outcomes, even with limited resources.
• Trusted reputation for transparency and delivering measurable results.
• Skill in analyzing and solving complex telehealth challenges.
• Ability to challenge decisions constructively while collaborating effectively.
• Expertise in AI technologies, B2C applications, and customer journey mapping.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across a wide range of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure. Everyone is encouraged to bring ideas to the table and make things happen. This fits our core values of Autonomy, Competence and Belonging, and we want everyone to feel empowered and supported to do their best work.

Our Benefits

For salaried positions you would be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Sound like a good fit? We’d love to meet you.